Patient Account Associate I Commercial

Intermountain Healthcare; United States; Remote; Full time

Job summary

An established industry player is seeking a Patient Account Representative to provide exceptional service and manage insurance claims. This hybrid role requires strong interpersonal skills and a solid understanding of medical billing processes. You will be responsible for reviewing insurance aging reports and managing accounts receivable to maximize reimbursement. Join a dynamic team dedicated to fostering a culture of wellness and support, where your contributions will make a real difference in the lives of others. If you are detail-oriented and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Generous benefits package

Wellness programs

Flexible work schedule

Qualifications

• 1+ year of experience in a professional office setting required.
• Knowledge of CPT, ICD-10, and medical billing preferred.

Responsibilities

• Review and manage insurance claims and accounts receivable.
• Resolve complex issues in a timely and accurate manner.

Skills

Interpersonal Skills

Insurance Claims Management

Problem Solving

Communication Skills

Attention to Detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description:

Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.

Applicants must reside in the Denver area - This is a hybrid position. You will be required to go to Broomfield office 2 days per week.

As a Patient Account Rep I you need to know how to:

1. Review insurance aging reports.
2. Resubmit and work corrected claims and appeals.
3. Review and manage aging claims and accounts receivable, as well as comprehensive follow up to maximize reimbursement.

Minimum Requirements:

• High School diploma or GED equivalent, required.
• Minimum of one (1) year of experience working in a professional office setting, required.
• At least one (1) year of full cycle medical billing experience, highly preferred.
• Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, highly preferred.
• Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, highly preferred.
• Basic understanding of accounting procedures such as debits/credits, highly preferred.
• Experience with insurance claim appeals, highly preferred.
• Excellent computer skills (including Microsoft Office applications), highly preferred.
• Familiarity with electronic remittances, highly preferred.
• Fast-paced, high energy environment.

Physical Requirements:

• Interact with others by effectively communicating, both orally and in writing.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
• May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Location: Peaks Regional Office

Work City: Broomfield

Work State: Colorado

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience: $18.81 - $24.26.

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.