Patient Access Technician - OCED Bremerton

MultiCare Health System; Bremerton (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Access Technician to enhance the patient experience at their Off-Campus Emergency Departments. This role is essential for ensuring smooth admissions and registrations, working closely with financial and clinical teams. The position offers the opportunity to make a significant impact in a supportive environment that values belonging and collaboration. Join a mission-driven organization committed to community health and well-being, where your contributions will help shape the future of patient care in the scenic Pacific Northwest.

Benefits

Comprehensive benefits package

Competitive salary

Paid time off

Medical and dental benefits

Retirement benefits

Qualifications

• Graduate of a health vocational program such as patient access or medical assistance.
• One year of experience in admitting, billing, or customer service may substitute for education.

Responsibilities

• Ensure accurate patient admissions/registrations per policy and regulatory requirements.
• Conduct bedside or telephone interviews to gather demographic and insurance information.

Skills

Patient Admissions

Customer Service

Insurance Verification

Education

Health Vocational Program

Medical Billing and Insurance

Job description

Description

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 0.9, Shift: Nights, Schedule: 12-hour shifts, 1845-0715, 3x week, rotating weekends & holidays

Position Summary

The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for welcoming patients at one of our Off-Campus Emergency Departments. This position works closely with both financial and clinical teams and will offer you the space to create the optimum patient experience.

Responsibilities

• Ensure complete and accurate patient admissions/registrations according to organization policy, procedures, and regulatory requirements.
• Obtain inpatient bed assignments and process inpatient admissions, including arm banding, addressograph plate, and completion of necessary forms.
• Pre-admit all scheduled inpatient, outpatient, and ambulatory patients to facilitate smooth admissions/registrations.
• Obtain direct admit information and enter reservations in the computer system to notify relevant departments.
• Conduct comprehensive bedside or telephone interviews to gather demographic, insurance, and third-party liability information.
• Perform eligibility verification, resolve discrepancies, and determine the need for financial assistance, referring to the Financial Counselor when necessary.

Requirements

• Graduate of a health vocational program such as patient access, medical assistance, medical billing and insurance, or general medical programs.
• One year of admitting, billing, registration, or customer service experience may substitute for educational requirements.

Our Values

As a MultiCare employee, you'll reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy. These principles guide our organization and influence how we provide patient care and interact with each other.

Why MultiCare?

• Belonging: We foster a genuine sense of belonging for all caregivers.
• Mission-driven: Committed to partnering for healing and a healthy future.
• Market leadership: Washington state's largest community-based, locally governed health system.
• Employee-centric: Named Forbes 'America's Best Employers by State' in 2023.
• Technology: Recognized as the 'Most Wired' health care system for 15 consecutive years.
• Leading research: Home to the MultiCare Institute for Research & Innovation, with 40 years of groundbreaking research.
• Lifestyle: Enjoy living and working in the scenic Pacific Northwest with water, mountains, and forests.

Pay and Benefits

We offer a comprehensive benefits package, including competitive salary, medical, dental, retirement benefits, and paid time off. The pay range is $23.92 - $36.39 USD, influenced by skills, experience, certifications, and education. If unionized, pay will reflect the appropriate step on the pay scale based on experience.

Additional benefit information can be viewed here.