Patient Access Support Specialist - CRDN

Medtronic; Mounds View (MN); Remote; USD 99,000 - 118,000; Full time

Job summary

A leading healthcare technology company in Mounds View is seeking a candidate for a role focused on supporting healthcare coverage processes. You will assist patients and healthcare providers with insurance policies and validation. The ideal candidate has a Bachelor's degree and at least 2 years of experience in case management. This role offers competitive pay, a comprehensive benefits package, and remote work flexibility.

Benefits

Comprehensive benefits package

Remote work flexibility

Eligibility for short-term incentives

Qualifications

• Minimum of 2 years of experience in case management, prior authorization, or utilization review.
• Ability to effectively manage multiple customer requests.

Responsibilities

• Assist physicians, hospitals, and patients with understanding coverage policies.
• Validate patients' insurance coverage and benefits.
• Coordinate and submit necessary paperwork for authorization.

Skills

Strong written and verbal communication skills

Exceptional customer service

Problem-solving abilities

Education

Bachelor's degree

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

Overview

Why consider this job opportunity:

• Salary up to $117,600
• Eligibility for the Medtronic Incentive Plan (MIP) for short-term incentives
• Comprehensive benefits package including health, dental, and vision insurance, tuition assistance, and paid time off
• Opportunity for career advancement within a global leader in healthcare technology
• Remote work flexibility with minimal travel requirements
• Supportive work environment focused on innovation and patient care

Responsibilities

• Assist physicians, hospitals, and patients with understanding coverage policies, prior authorization, and denial management for renal denervation
• Validate patients\' insurance coverage and benefits, and check prior authorization requirements
• Coordinate and submit necessary paperwork and clinical notes for authorization
• Follow up with payers to monitor authorization status and relay updates to stakeholders
• Write persuasive appeal letters to address payer objections and submit appeals according to payer processes

Qualifications

• Bachelor\'s degree
• Minimum of 2 years of experience in case management, prior authorization, or utilization review
• Strong written and verbal communication skills
• Exceptional customer service and problem-solving abilities
• Ability to effectively manage multiple customer requests

Preferred Qualifications

• Understanding of healthcare payment processes, reimbursement, and coverage issues
• Clinical nursing experience preferred
• Familiarity with Medtronic reimbursement policies and procedures
• Proven relationship-building skills with various stakeholders
• Proficiency in Microsoft Office (Outlook, Word, Excel & PowerPoint)

#MedicalTechnology #PatientAccess #CareerOpportunity #CompetitivePay #RemoteWork

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