Patient Access Supervisor- Practice Operations- Remote Opportunity

University of Maryland Faculty Physicians Incorporated; Baltimore (MD); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare organization seeks a Patient Access Center Manager to oversee operations and enhance service delivery. The role involves supervising a dedicated team, managing patient scheduling, and ensuring excellent service quality. Candidates should have substantial experience in medical offices or call centers, proficiency in healthcare software, and strong communication skills.

Qualifications

• Minimum of 4 years of medical office or call center experience required.
• Proficiency in IDX, EPIC, and related healthcare programs.
• Strong skills in Microsoft Word, Outlook, and Excel.

Responsibilities

• Direct, supervise, and coordinate daily activities of the Patient Access Center team.
• Manage patient appointments and assessments to ensure proper scheduling.
• Ensure service excellence for patients and internal customers.

Skills

Communication

Organizational skills

Problem-solving

Education

High school diploma or GED

Tools

IDX

EPIC

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Competitive salary based on experience and location
- Comprehensive total rewards package supporting health, life, career, and retirement
- Opportunity for career advancement within a reputable healthcare organization
- Focus on service excellence, contributing to a positive patient experience
- Collaborative work environment with a dedicated team

What to Expect (Job Responsibilities):
- Direct, supervise, and coordinate daily activities of the Patient Access Center team
- Manage and coordinate patient appointments and assessments to ensure proper scheduling
- Ensure service excellence for patients, physicians, and internal customers
- Oversee the operations of the Access Center to maintain efficiency
- Perform additional duties as assigned to support team objectives

What is Required (Qualifications):
- High school diploma or general education degree (GED) preferred
- Minimum of 4 years of medical office or call center experience required
- Proficiency in IDX, EPIC, and other related healthcare programs
- Strong skills in Microsoft Word, Outlook, and Excel
- Excellent communication and organizational skills

How to Stand Out (Preferred Qualifications):
- Experience in healthcare administrative roles
- Familiarity with patient access and scheduling systems
- Knowledge of healthcare regulations and compliance
- Strong analytical and problem-solving abilities
- Ability to work well under pressure in a fast-paced environment

#HealthcareServices #PatientAccess #CareerOpportunity #ServiceExcellence #TeamLeadership

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