Patient Access Supervisor

Contemporary Staffing Solutions, Inc.; Portland (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

Contemporary Staffing Solutions is seeking a Patient Access Services Supervisor for an onsite role in Portland, OR. You will lead patient intake and registration processes, work with leaders, and guide frontline teams to improve efficiency and service quality.

The role emphasizes staff development, adherence to registration standards, and collaboration across departments to support organizational goals and patient experience.

Qualifications

• Experience leading patient access teams in healthcare settings.
• Knowledge of registration workflows and data quality standards.
• Experience supervising staff, scheduling, onboarding, and performance processes.
• Familiarity with hospital registration platforms or EHR systems.

Responsibilities

• Oversee daily patient access operations to ensure efficient service delivery and staffing coverage.
• Coach and develop team members, manage scheduling, onboarding, and performance.
• Ensure accuracy and integrity of registration information and compliance with standards.
• Coordinate process improvements to enhance patient access services and performance.
• Partner with leadership to address operational challenges and monitor key metrics.

Skills

Leadership

Staff supervision

Healthcare operations knowledge

EHR systems familiarity

Education

Bachelor's degree preferred

Job description

Job Title: Patient Access Services Supervisor

Job Overview:

Contemporary Staffing Solutions is seeking a Patient Access Services Supervisor to join our client in a role that supports key business operations and contributes to important organizational initiatives. This Onsite opportunity located in Portland, OR offers the chance to lead critical patient intake and registration functions that directly support organizational efficiency and service excellence. The individual in this role will collaborate with operational leaders, guide frontline teams, and help improve processes that impact both patient experience and financial performance. Success in this position requires strong leadership skills, knowledge of healthcare operations, and the ability to drive accuracy, accountability, and continuous improvement.

Work Schedule:

40 hours per week, Monday through Friday during normal business hours

Key Responsibilities of the Patient Access Services Supervisor:

• Oversee daily patient access operations to ensure efficient service delivery, proper staffing coverage, and consistent workflow management.
• Guide and develop team members through coaching, scheduling, onboarding, performance management, and ongoing staff support activities.
• Ensure the accuracy and integrity of registration related information while promoting compliance with established operational standards.
• Coordinate process improvement efforts that enhance patient access services, operational effectiveness, and overall team performance.
• Partner with leadership and cross functional stakeholders to address operational challenges, monitor key metrics, and support strategic objectives.

Qualifications and Skills for the Patient Access Services Supervisor:

• Demonstrated leadership experience within patient access, admissions, registration, revenue cycle operations, or a related healthcare environment.
• Strong knowledge of front end healthcare operations, registration workflows, data quality standards, and service delivery best practices.
• Experience supervising staff and managing workforce scheduling, employee development, hiring activities, and performance related processes.
• Familiarity with hospital registration platforms or electronic health record systems; experience with large healthcare organizations or multiple locations is preferred.
• Bachelor's degree preferred, along with knowledge of medical terminology, budgeting concepts, and operational resource management.

Why Join Us?

This opportunity offers hands on leadership experience within a dynamic healthcare setting where your contributions will directly support operational success and patient service outcomes. You will collaborate with experienced professionals, help drive meaningful process improvements, and gain exposure to important healthcare operations. The role provides an environment that supports professional growth while allowing you to make a measurable impact on daily performance.