Patient Access Supervisor

Addison Group; Boardman Township (OH); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Free on-site parking

Scrubs allowed / business casual dress

Public transportation access

Job summary

Addison Group is partnering with a leading healthcare organization to identify a Financial Clearance Coordinator to support patient access and financial clearance operations.

The role combines leadership with hands-on revenue cycle responsibilities, overseeing insurance verification and timely guidance for patients. 3+ years in patient access and prior supervisory experience are preferred, with on-site work in Boardman, OH.

Qualifications

• 3+ years of experience in patient access, financial clearance, or a related healthcare revenue cycle function.
• Previous supervisory or team leadership experience preferred.
• Knowledge of medical terminology, healthcare business office procedures, insurance verification, and patient financial processes.

Responsibilities

• Lead onboarding, training, scheduling, coaching, and performance management of staff.
• Review productivity and insurance verification and point-of-service collection activity to promote accuracy and efficiency.
• Monitor changes in payer requirements and healthcare regulations and help ensure team processes remain compliant.
• Analyze recurring front-end billing issues and identify opportunities to prevent avoidable denials.
• Evaluate and recommend improvements to patient access procedures and workflows while maintaining compliance with applicable regulatory standards.
• Step in to perform financial clearance and patient access functions as needed to maintain smooth daily operations.

Skills

Patient access

Financial clearance

Revenue cycle

Team leadership

Attention to detail

Problem-solving

CRCR certification

Job description

Job Title: Financial Clearance Coordinator

Location: Boardman, OH

Compensation: $48,000–$58,000

Benefits: This position is eligible for benefits offered by our client.

Work Schedule: Full-time, Monday–Friday, -flexible start time between 7:30–8:30 AM

About Our Client: Addison Group is partnering with a leading healthcare organization to identify a Financial Clearance Coordinator to support and oversee patient access and financial clearance operations.

Job Description:

Our client is seeking an experienced healthcare revenue cycle professional to oversee financial clearance activities, support team performance, and help ensure patients receive accurate and timely insurance and financial guidance. This role combines team leadership with hands-on patient access and revenue cycle responsibilities.

Key Responsibilities:

• Lead and support financial clearance staff through onboarding, training, scheduling, coaching, and performance management.
• Review productivity and operational results, including insurance verification and point-of-service collection activity, to promote accuracy and efficiency.
• Monitor changes in payer requirements and healthcare regulations and help ensure team processes remain compliant.
• Analyze recurring front-end billing issues and work with the team to identify opportunities to prevent avoidable denials.
• Evaluate and recommend improvements to patient access procedures and workflows while maintaining compliance with applicable regulatory standards.
• Step in to perform financial clearance and patient access functions as needed to maintain smooth daily operations.

Qualifications & Requirements:

• 3+ years of experience in patient access, financial clearance, or a related healthcare revenue cycle function.
• Previous supervisory or team leadership experience preferred.
• Knowledge of medical terminology, healthcare business office procedures, insurance verification, and patient financial processes.
• Strong problem-solving skills, attention to detail, professionalism, and the ability to take initiative in a fast-paced environment.
• CRCR certification is preferred but not required.
• Robust onboarding and training program with dedicated team support.
• Free on-site parking.
• Business casual dress code; scrubs are also permitted.
• Convenient access to public transportation.
• Opportunity to grow within a healthcare organization.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.