Patient Access Specialist — Registration & Insurance

UT Health San Antonio; San Antonio (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Paid Time Off

Holidays

Retirement plan

Job summary

UT Health San Antonio is seeking an Hospital - Patient Admissions Representative - Intermediate to ensure smooth patient registration and accurate data capture. You will greet patients, verify insurance, arrange pre-authorizations, and provide basic financial guidance.

The role involves collaborating with clinics and clinical teams to coordinate care transitions and maintain service quality. The position emphasizes attention to detail, multi-tasking in a fast-paced environment, and adherence to

Qualifications

• Understanding of healthcare insurance plans, coverage, and terminology.
• Knowledge of patient registration and scheduling system.
• Ability to multitask and prioritize workload in a demanding environment.
• High level of attention to detail in documentation and reporting.
• Must complete CE requirements to advance to level 2 per policy.

Responsibilities

• Provide exceptional patient experience and assist with registration.
• Greet patients, families, and visitors professionally.
• Verify insurance coverage and obtain pre-authorizations as needed.
• Provide basic financial counseling on costs and benefits.
• Handle cash reconciliation and payment entry per policies.
• Assist with scheduling guidelines and clinical protocols.
• Coordinate with clinics to resolve scheduling issues.
• Collaborate with clinical staff to ensure seamless transitions.

Skills

Healthcare insurance knowledge

Customer service

Registration & scheduling systems

Microsoft Office Suite

Attention to detail

Team collaboration

Education

HS Graduate or equivalent

Tools

Microsoft Office Suite

Patient registration systems

Job description

UT Health San Antonio is seeking an Hospital - Patient Admissions Representative - Intermediate to ensure smooth patient registration and accurate data capture. You will greet patients, verify insurance, arrange pre-authorizations, and provide basic financial guidance.

The role involves collaborating with clinics and clinical teams to coordinate care transitions and maintain service quality. The position emphasizes attention to detail, multi-tasking in a fast-paced environment, and adherence to