Patient Access Specialist - PRN

Ensemble Health Partners; Cincinnati (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Access Specialist to join their team. This entry-level role offers a unique opportunity to make a meaningful impact in healthcare by ensuring smooth patient admissions and providing exceptional service. With a focus on innovation and excellence, the company fosters a supportive environment for career advancement and professional growth. Ideal candidates will have a passion for helping others and a commitment to delivering outstanding experiences. Join a team that values your contributions and empowers you to excel in your career while making a difference in the community.

Benefits

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Qualifications

• Strong customer service skills and ability to interact compassionately with patients.
• Detail-oriented with a focus on compliance and accuracy in patient admissions.

Responsibilities

• Perform admission duties, ensuring compliance with standards.
• Provide excellent customer service and manage patient information accurately.

Skills

Customer Service

Attention to Detail

Communication Skills

Education

High School Diploma/GED

CRCR Certification

Job description

Join to apply for the Patient Access Specialist - PRN role at Ensemble Health Partners

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

1. Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
2. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
3. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position pays between $16.50 - $17.65 based on experience

Schedule:

PRN

This position is an onsite role, and candidates must be able to work on-site at Anderson Mercy Health.

The Role:

The Patient Access Specialist is responsible for performing admission duties for all patients admitted for services at the hospital, ensuring compliance with organizational and regulatory standards. They will work within organizational policies and processes across the organization.

Job Responsibilities:

• Assigning accurate MRNs, completing medical necessity/compliance checks, providing patient instructions, collecting insurance info, processing physician orders, and utilizing overlay tools while providing excellent customer service as measured by Press Ganey.
• Operating the telephone switchboard for communication needs.
• Adhering to policies and providing compassionate customer interactions.
• Meeting point of service goals as assigned.
• Pre-registration of patient accounts, including calling to obtain demographic and insurance information, and collecting point of service payments and past due balances.
• Explaining and obtaining signatures on consent and other patient education forms.
• Reviewing insurance eligibility and entering benefit data to support billing and claims accuracy.
• Screening medical necessity using ABN software and distributing related forms.
• Conducting audits to ensure form completion and account accuracy, providing reports to leadership.

Minimum Qualifications:

• High School Diploma/GED
• CRCR Certification (Company Paid) within 6 months of hire

Preferred Experience:

• 1+ years of customer service experience

Additional Information:

Ensemble Health Partners is recognized with multiple awards for excellence, innovation, and workplace culture, emphasizing growth, recognition, and a supportive environment. Benefits include comprehensive health and wellness programs, professional development opportunities, and a culture rooted in collaboration and innovation.

We are an equal opportunity employer and provide accommodations for applicants with disabilities. For assistance, contact [e-mail].