Patient Access Specialist Per Diem-Surgical Registration - Day

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Access Specialist to enhance patient experiences through effective communication and administrative support. This role involves managing patient access functions, ensuring compliance with regulations, and contributing to a collaborative team environment. Ideal candidates will possess strong customer service skills and a foundational knowledge of medical terminology. Join a mission-driven team committed to transforming healthcare and making a positive impact in the community. If you're motivated and ready to make a difference, this opportunity is for you!

Qualifications

• High School diploma or GED is required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Manage all inpatient and outpatient access functions.
• Conduct quality interviews and verify patient identity.

Skills

Communication Skills

Customer Service Skills

Basic Medical Terminology

Proficiency with Microsoft Office

Bilingual Abilities

Education

High School diploma or GED

Bachelor's degree or related experience

Tools

EPIC Systems

Google Suite

Job description

Patient Access Specialist Per Diem-Surgical Registration - Day

Join our team as a Patient Access Specialist Per Diem-Surgical Registration - Day at Hackensack Meridian Health.

Job Overview

Our team members are the heart of what makes us better. At Hackensack Meridian, we help our patients live better, healthier lives — and we support one another to succeed. We foster a culture rooted in connection and collaboration, where benefits are just the beginning. Our focus is on how we support each other and serve our community. Together, we keep improving, advancing our mission to transform healthcare and lead positive change.

Responsibilities

The Patient Access Specialist manages all inpatient and outpatient access functions within their assigned areas. Responsibilities include conducting quality interviews, verifying patient identity and demographics, screening Medicare, Medicaid, and managed care patients, obtaining necessary consents, scheduling, bed planning, insurance verification, pre-certification, cash collection, and ensuring compliance with quality standards to deliver a positive patient experience.

• Greet patients and visitors courteously in person and by phone.
• Implement scheduling, pre-registration, pre-certification, referral procurement, and insurance verification policies.
• Maintain patient safety by adhering to identification policies and avoiding duplicate records.
• Coordinate patient check-in, bed assignments, and ensure proper patient placement and status.
• Perform insurance verification, obtain pre-authorizations, and assist with upfront collections.
• Provide administrative support, including documentation, scheduling, and communication with patients and providers.
• Ensure compliance with federal and state regulations, including obtaining signatures on required forms.
• Participate in department activities, including shift rotations, training, and process improvements.

Qualifications

Required:

• High School diploma or GED.
• Excellent communication and customer service skills.
• Basic medical terminology knowledge.
• Proficiency with computers, including Microsoft Office or Google Suite.
• Ability to work rotating shifts, including weekends and holidays.

Preferred:

• Bachelor's degree or related experience.
• 1+ years hospital or patient financial services experience.
• Knowledge of insurance, ICD10, CPT4 codes, and Epic systems.
• Bilingual abilities (e.g., Spanish, Korean).

Certifications: Completion of EPIC Cadence and Prelude training within 30 days of network access.

Additional Information

This role is classified as an Associate level, with flexible shifts based on departmental needs. We invite motivated individuals who meet the qualifications to apply and join our mission-driven team.