Patient Access Specialist - OMFS (PRN)

Denver Health; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Access Specialist, where you will be the vital link in ensuring patient experiences are smooth and efficient. In this role, you'll handle patient registrations and discharges, manage payment collections, and support clinical staff while working in a dynamic environment. This position offers flexibility with a PRN schedule, allowing you to make a meaningful impact on patient care without a rigid commitment. With a commitment to community service and a focus on professional development, this is an opportunity to grow in a supportive and inclusive workplace.

Benefits

Retirement plan with 3% employer contribution

On-site fitness center and wellness classes

Community resource support

Childcare discounts

Career development and coaching opportunities

Qualifications

• No educational requirements, but organization and communication skills are essential.
• Ability to multi-task and work in a fast-paced environment is crucial.

Responsibilities

• Perform patient registration and discharge processes using the EPIC system.
• Collect payments, balance cash drawers, and maintain accurate patient records.
• Coordinate bed assignments and communicate with nursing units for patient transfers.

Skills

Organization and attention to detail

Effective communication

Problem-solving ability

Prioritization skills

Multi-tasking in a high-volume environment

Accurate data entry

Teamwork skills

Knowledge of Microsoft Office Suite

Familiarity with Epic

Education

No high school diploma or GED required

Tools

Epic

Microsoft Office Suite

Job description

We are recruiting for a motivated Patient Access Specialist - OMFS (PRN) to join our team!

We are here for life’s journey.
Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

DH OMFS PAV L
Job Summary
Under general supervision, performs all components of patient registration/discharge into the EPIC system. This includes entering charges for services, data entry, and chart breakdowns. Prepares daily cash deposits. Performs routine office tasks and maintains logs. Provides customer service, answers telephones, and supports nursing and counseling staff clerically.

Essential Functions:

• Answers telephone inquiries; screens calls; routes calls and takes messages (20%)
• Collects co-payment, point-of-service payment, deposits, and other payments; issues receipts; balances cash drawers. (20%)
• Properly identifies patients to increase clean claims and minimize errors. (10%)
• Completes documentation for uninsured patients seeking emergency care, including CICP and Emergency Medicaid. (10%)
• Coordinates bed assignment, transfers, and discharges through various applications; maintains communication with inpatient nursing units and supervisors. (10%)
• Verifies and updates patient demographics and insurance information for new and existing patients. (10%)
• Calls insurance companies for treatment authorization and benefit information. (10%)
• Disseminates direct admit information to other Patient Access personnel for screening and insurance verification. (5%)
• Maintains quality assurance scores of 98% or higher, aligned with department expectations. (5%)

Education:

• No high school diploma or GED required

Work Experience:

• No experience required

Knowledge, Skills, and Abilities:

• Organization and attention to detail
• Effective communication
• Problem-solving ability
• Prioritization skills
• Professional work behavior following Denver Health policies
• Multi-tasking in a high-volume environment
• Accurate data entry at 25 wpm
• Timely completion of daily tasks
• Teamwork skills
• Knowledge of Microsoft Office Suite and familiarity with Epic

Shift: Days (United States of America)

Work Type: PRN/Intermittent

Salary: $20.00 - $26.96 / hr

Benefits:

• Retirement plan with 3% employer contribution
• On-site fitness center and wellness classes
• Community resource support
• Childcare discounts and perks on brands, travel, etc.
• Career development and coaching opportunities

Our Values:

• Respect
• Belonging
• Accountability
• Transparency

Note: All safety-sensitive position applicants must pass pre-employment drug testing following a conditional offer of employment.

Denver Health is an integrated, high-quality academic health system, including a Level I Trauma Center, medical centers, emergency response, and community health services. As Colorado’s primary safety-net provider, Denver Health cares for over 185,000 individuals annually and is committed to community service and local hiring. Located near downtown Denver, it offers access to cultural and recreational activities.

Denver Health is an equal opportunity employer (EOE). We value diversity and inclusion.

Applicants will be considered until the position is filled.