Patient Access Specialist MSMH

Catholic Health; Village of Lewiston (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established healthcare provider seeks a dedicated Patient Access Specialist to serve as the first point of contact for patients and medical staff. This role involves registering patients, ensuring compliance with administrative requirements, and providing excellent customer service. Ideal candidates will possess strong communication and organizational skills, with a commitment to improving departmental processes. Join a dynamic team that values flexibility and a proactive approach in a fast-paced healthcare environment, where your contributions will make a significant impact on patient experiences.

Qualifications

• Minimum 1 year hospital registration or medical office experience required.
• Knowledge of Medical Terminology preferred.

Responsibilities

• Register patients for all services and ensure administrative requirements are met.
• Act as a liaison with customers, including patients and physicians.

Skills

Computer Proficiency

Excellent Communication Skills

Organizational Skills

Interpersonal Skills

Attention to Detail

Ability to Maintain Composure

Flexibility in Fast-Paced Environment

Education

High School Graduate or Equivalent

Tools

Microsoft Office

WordPerfect

Job description

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Salary: $17.58 - $26.38 USD

Facility: Mount St. Mary's Hospital

Shift: Shift 1

Status: Per Diem

FTE: 0.1

Bargaining Unit: ACE Associates

Exempt from Overtime: No

Work Schedule: Varied with Weekend and Holiday Rotation

Hours: Varied 7:00am-3:00pm, 3:00pm-11:00pm, 11:00pm-7:00am weekend and holiday coverage

Summary

The Patient Access Specialist is the front line liaison with customers, including patients, physicians, hospital departments, and offsite facilities. They register patients for all services and ensure the hospital fulfills registration, business, and administrative requirements for each patient encounter.

Responsibilities

Education

• High School Graduate or Equivalent

Experience

• Minimum 1 year hospital registration or medical office experience required
• Knowledge of Medical Terminology preferred

Knowledge, Skills, Abilities

• General office skills, including computer proficiency, typing at least 30 wpm
• Knowledge of Microsoft Office, WordPerfect, Excel preferred
• Excellent communication and interpersonal skills
• Organizational skills, attention to detail, and follow-through
• Ability to maintain composure with a wide variety of customers and situations
• Motivated and willing to contribute to department improvements
• Flexible and effective in a fast-paced healthcare environment

Additional Information

• Seniority level: Entry level
• Employment type: Other
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare