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A leading healthcare services provider offers an exciting opportunity to join their team, focusing on appointment scheduling and customer service. You will play a vital role in ensuring smooth operations within a dynamic healthcare environment, contributing to excellent patient experiences as part of a supportive team.
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary range varies based on factors such as location and experience
- Comprehensive benefits package supporting health, life, career, and retirement
- Opportunity to work in a dynamic healthcare environment
- Chance to develop strong customer service skills in a fast-paced setting
- Engaging and supportive team culture
What to Expect (Job Responsibilities):
- Respond to a high volume of appointment requests via phone calls, emails, and electronic messages
- Schedule appropriate medical exams, procedures, and tests
- Collect demographic information and manage insurance registrations
- Ensure accurate data entry for appointment scheduling
- Provide exceptional customer service and maintain professional phone etiquette
What is Required (Qualifications):
- High school diploma or general education degree (GED) preferred
- Entry-level computer skills as required by the department
- Strong customer service and phone etiquette skills
- Accurate data entry skills
How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare setting or customer service role
- Familiarity with medical terminology and appointment scheduling systems
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