Patient Access Specialist I

aah; Rome (GA); On-site; USD 30,100 - 45,185; Full time

Benefits offered by this job

Paid Time Off programs

Health and welfare benefits

Educational Assistance Program

Job summary

aah is hiring for a full-time Patient Access representative in Rome, Georgia. This role involves providing top-notch customer service by scheduling patient appointments, assisting callers, and ensuring accurate patient information. Candidates should be high school graduates with excellent communication skills and a desire to help patients navigate their healthcare needs.

Compensation ranges from $21.85 to $32.80 per hour with extensive benefits including health and retirement programs, paid time off, and educational assistance. Join us in making a difference in patients' lives!

Qualifications

• Typically requires 0-1 year experience in a call center or healthcare.
• Ability to work in a fast-paced environment while handling multiple tasks.
• Basic understanding of medical terminology is helpful but not required.

Responsibilities

• Schedule patient appointments and coordinate cancellations.
• Assist inbound callers and make outbound calls as needed.
• Follow processes for emergency situations and critical call handling.

Skills

Customer service knowledge

Problem-solving skills

Multitasking

Verbal communication

Education

High School Graduate

Job description

aah is hiring for a full-time Patient Access representative in Rome, Georgia. This role involves providing top-notch customer service by scheduling patient appointments, assisting callers, and ensuring accurate patient information. Candidates should be high school graduates with excellent communication skills and a desire to help patients navigate their healthcare needs.

Compensation ranges from $21.85 to $32.80 per hour with extensive benefits including health and retirement programs, paid time off, and educational assistance. Join us in making a difference in patients' lives!