Patient Access Specialist - HUC II

Fairview Health Services; Woodbury (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading nonprofit health care system as a Patient Registration and ER Health Unit Coordinator. In this role, you will be responsible for patient registration, coordination in the ER, and ensuring outstanding service delivery. Ideal candidates will have customer service experience and a commitment to patient care, providing a welcoming environment for all.

Benefits

Medical, dental, and vision plans

Tuition reimbursement

Short-term and long-term disability insurance

Paid Time Off and Sick and Safe Time

Qualifications

• One or more years of customer service experience required.
• Preferred experience in a clinical setting and registration.
• Epic experience is a plus.

Responsibilities

• Ensures registration and pre-registration for patients.
• Coordinates incoming calls to ER, running emergency codes.
• Delivers exceptional customer service to patients and families.

Skills

Customer service experience

Computer knowledge

Education

Post-Secondary Education

Tools

Epic

Job description

19 hours ago Be among the first 25 applicants

Job Overview

Join us in providing and supporting outstanding care to our patients and community!

Job Overview

Join us in providing and supporting outstanding care to our patients and community!

Fairview Health Service is an award-winning nonprofit health care system with more than 24,000 employees and 2,300 aligned physicians. Based in Minneapolis, we provide exceptional, coordinated health care - from preventing illness and injury, to dealing with the most complex medical conditions.

Hardworking, innovative, dedicated employees are critical to our future as we seek to improve the health of the communities we serve.

Dual job role of Patient Registration and ER Health Unit Coordinator. Ensures registration and pre-registration of various patient types, including inpatient admissions, outpatient, emergency services, and same day surgeries. Coordinates incoming calls to the ER, making outbound physician calls and consults, running emergency codes and patient transfers.

• 75 Day/Evening FTE-4 Week Schedule
  
  
  

Week 1

Monday 8am-4:30pm

Tuesday 8am-4:30pm

Friday 8am-4:30pm

Saturday 4:30pm-1am

Sunday 4:30pm-1am

Week 2

Monday 3pm-11:30pm

Wednesday 3pm-11:30pm

Thursday 3pm-11:30pm

Week 3

Tuesday 3pm-11:30pm

Friday 3pm-11:30pm

Saturday 3pm-11:30pm

Sunday 3pm-11:30pm

Week 4

Tuesday 4:30pm-1am

Wednesday 4:30pm-1am

Friday 3pm-11:30pm

Job Summary

This position is responsible for completing the financial clearance process within patient access which includes scheduling and registration activities including insurance eligibility and point of service collections. Individuals in this role are expected to demonstrate behaviors that create a welcoming environment and deliver an exceptional experience to patients, families and other customers. The Registration/HUC role must be able to articulate information in a manner that ensures patients, guarantors and family members have clear expectations of their visit and understand their responsibilities. Coordinates phone calls and consults for providers as well as running emergency codes. In coordination with the charge nurse helps facilitate transfer to other facilities. Schedules same day outpatient appointments as needed. Responsible for answering phones, faxing, copying and printing documents. Directs phone calls from interdisciplinary departments to the appropriate staff in a timely manner.

Job Expectations

The job expectations for the Patient Registration role includes, but is not limited to the following:

Provide scheduling and registration support for patients.

Deliver an exceptional customer service experience to patients, families and other customers through consistently demonstrating Fairview behaviors.

Manage daily worklists and resolve assigned tasks in a timely and efficient manner.

Adhere to all compliance and regulatory requirements.

Consistently demonstrate the Fairview Commitments related to Respect to People and Continuous Improvement.

Required

• One or more years of customer service experience and applicable computer knowledge and skills.
  
  
  

Preferred

• Post-Secondary Education
• One or more years of experience in a clinical setting with registration and HUC-Health Unit Coordinator experience.
• Previous Epic experience
  
  
  

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www..fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Fairview Health Services by 2x

Sign in to set job alerts for “Patient Access Specialist” roles.

Patient Access Specialist Central Scheduling

Senior Patient Access Appeals Specialist

Patient Services Coordinator Ambulatory II - FOH, First Episode Psychosis (FEP)

Patient Services Representative - Vascular & Interventional Experts

Greater Minneapolis-St. Paul Area 5 days ago

Patient Services Representative - Pediatric and Young Adult Medicine

Project Coordinator, Patient Access Associate

Patient Services Coordinator Ambulatory II - FOH, Ambulatory Float Pool

Patient Care Coordinator - Forest Lake Endodontics

Greater Minneapolis-St. Paul Area 4 days ago

Patient Access Specialist- Site Based (Phalen Clinic)

Greater Minneapolis-St. Paul Area 1 day ago

Clinic Business Representative Associate

Greater Minneapolis-St. Paul Area 5 days ago

Patient Services Representative - Colon & Rectal Surgery Associates

Patient Services Representative - Viverant Physical Therapy

Front Desk/Patient Care Coordinator- Kottemann Orthodontics

Part Time Patient Access Representative Associate - Hastings, MN

Department Specialist- Class A (12-month)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.