Patient Access Specialist — Front Desk & Scheduling

TriHealth; Kentucky; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits package

Shift differentials

Tuition reimbursement

Job summary

TriHealth is seeking a Front Office Assistant to support our OB GYN practice by greeting patients, registering them, and managing a smooth front desk workflow. You will handle calls, schedule follow‑ups, collect co‑payments, and ensure accurate patient records in a fast-paced environment.

Responsibilities include checking in/out, processing payments, and maintaining HIPAA-compliant handling of patient information while contributing to a supportive, patient‑centered team at TriHealth.

Qualifications

• High School Diploma or GED is required.
• 3–4 years of related experience is required.

Responsibilities

• Answers incoming calls and distributes calls.
• Greet and register patients and prepare charts.
• Handle check-out responsibilities including co-pay collection and scheduling follow-ups.
• Input patient registration and update insurance/demographics.
• Follow HIPAA and privacy protocols; protect patient information.
• Assist with day-end reconciliations and daily bank deposits whenever applicable.

Skills

Customer service

Phone handling

Education

High School Diploma or GED

Job description

TriHealth is seeking a Front Office Assistant to support our OB GYN practice by greeting patients, registering them, and managing a smooth front desk workflow. You will handle calls, schedule follow‑ups, collect co‑payments, and ensure accurate patient records in a fast-paced environment.

Responsibilities include checking in/out, processing payments, and maintaining HIPAA-compliant handling of patient information while contributing to a supportive, patient‑centered team at TriHealth.