Patient Access Specialist: Front Desk & Communications

R1 RCM; Indianapolis (IN); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM in Indianapolis is seeking an entry-level Patient Access associate to support patient registration on-site. You will route communications, welcome patients, and handle general inquiries with professional demeanor.

The role emphasizes prioritizing daily tasks, assisting staff with new procedures, and contributing to a positive patient experience in a climate-controlled, on-site environment.

Qualifications

• Education level: High School - Equivalent experience will be considered.
• Experience level: No experience required.
• Licenses and certifications: Not Specified.
• Physical Demands: Standing, Extended Computer Usage.

Responsibilities

• Utilization of technology to support patient registration.
• Routes written communications as appropriate.
• Communicates with others in person, by telephone, and/or email utilizing various communication technologies.
• Will receive patients and visitors and handle general inquiries.
• Determines work priorities on assigned shifts.
• Assist with supporting associates on new procedures and duties to be performed.
• Performs other duties as assigned by Patient Access Manager or Team Lead as needed.

Education

High School - Equivalent experience will be considered

Job description

R1 RCM in Indianapolis is seeking an entry-level Patient Access associate to support patient registration on-site. You will route communications, welcome patients, and handle general inquiries with professional demeanor.

The role emphasizes prioritizing daily tasks, assisting staff with new procedures, and contributing to a positive patient experience in a climate-controlled, on-site environment.