Patient Access Specialist - Admitting & Financials

Christus Health; Bel Air (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Christus Health is accepting applications for a Patient Access Representative - Admitting to greet patients, establish encounters, verify demographics and insurance, and collect estimated patient portions for services.

The role emphasizes accurate data entry, professional interaction with patients and families, and adherence to hospital compliance standards. High school diploma and 1–3 years of experience are preferred.

Qualifications

• High School Diploma or equivalent experience preferred
• 1 - 3 years of experience preferred

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
• Verifies insurance eligibility and obtains necessary authorizations for services rendered.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Performs financial assessment for appropriate program assistance.
• Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
• Represents the Patient Access department in a professional, courteous manner at ALL times.
• Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital.
• Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.
• Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.

Skills

Data entry

Insurance verification

Customer service

Education

High School Diploma or equivalent

Job description

Christus Health is accepting applications for a Patient Access Representative - Admitting to greet patients, establish encounters, verify demographics and insurance, and collect estimated patient portions for services.

The role emphasizes accurate data entry, professional interaction with patients and families, and adherence to hospital compliance standards. High school diploma and 1–3 years of experience are preferred.