Admissions & Billing Access Concierge (3rd Shift)

UofL Health; Louisville (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

UofL Health is seeking a Patient Access Registrar in Shepherdsville, KY to greet patients and collect demographic, guarantor, and insurance information for admissions and billing. The role emphasizes courteous, empathetic service and accurate data entry to support smooth patient flow.

You will verify insurance details, obtain signatures, explain payment options, and collaborate with physicians, nurses, and financial counselors to ensure correct billing and timely processing.

Qualifications

• Must be courteous, empathetic, and professional with patients and staff.
• Accurately collect and enter patient demographics, guarantor, and insurance information.
• Explain payment options and coordinate with Patient Financial Counselor when needed.

Responsibilities

• Receives and interviews patients courteously and professionally.
• Obtains and enters complete and accurate patient demographics, guarantor, and insurance information.
• Ensures forms for signatures, authorization and consents are completed.
• Reviews and codes patient insurance to ensure proper billing.
• Assigns patient types and beds per registration type, coordinating with clinicians.
• Ensures physicians are documented in the hospital system during registration.
• Monitors patient wait times and registration progress.

Job description

UofL Health is seeking a Patient Access Registrar in Shepherdsville, KY to greet patients and collect demographic, guarantor, and insurance information for admissions and billing. The role emphasizes courteous, empathetic service and accurate data entry to support smooth patient flow.

You will verify insurance details, obtain signatures, explain payment options, and collaborate with physicians, nurses, and financial counselors to ensure correct billing and timely processing.