Patient Access Specialist

Legacysga; Valdosta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Flexible Benefits

Competitive pay

24 days of paid leave

Retirement 401K and 457B

Job summary

Legacy Behavioral Health in South GA is hiring a Patient Access Specialist for the Lowndes Mental Health Center. You will manage scheduling, pre-registration, insurance verification, and updating patient registration to keep services moving smoothly.

The role requires a high school diploma or GED, basic computer skills, data analysis ability, discretion with confidential information, and strong written and verbal communication.

Qualifications

• High school diploma or GED required.
• Basic computer skills required.
• Ability to analyze data for improvement opportunities.
• Discretion with confidential information.
• Excellent written and verbal communication skills; teamwork.
• GA driver’s license may be required.

Responsibilities

• Schedule according to appointment protocols and pre-register new and established consumers.
• Verify insurance eligibility and update registration information as needed.
• Inform consumers of referral requirements, co-pays, and deductibles; assist in payment arrangements.
• Answer calls, handle referrals, and run eligibility checks.
• Complete questionnaires for Medicare, Medicaid, Insurance and Self Pay.
• Assist in expediting payments and avoiding authorization penalties.

Skills

Data analysis

Interpersonal skills

Verbal communication

Written communication

Basic computer skills

Education

High school diploma or GED

Job description

ob Description

Legacy Behavioral Health is hiring individuals with a passion for making a difference in their community! We are seeking a Patient Access Specialist to work in the Lowndes Mental Health Center. The Patient Access Specialist works with consumers throughout the pre-access process to include: scheduling according to specified appointment protocols, pre-registration of new and established consumers, insurance and eligibility verification of all consumers to include updating registration information on established patients. In addition, the Pre Service Coordinator is responsible for informing the consumer of referral authorization requirements, co-pays, and/or deductibles due, and assisting in securing payment arrangements. These tasks will be performed with accuracy and in conjunction with required procedures and work processes to expedite payment for services and avoid authorization penalties. This role will also include answering and directing calls, working through referrals, running eligibility checks/compliance, and the completion of questionnaires for Medicare, Medicaid, Insurance and Self Pay consumers.

Benefits:

• Health Insurance- We offer top-quality and affordable State of Georgia insurance benefits to all full-time employees. We have several options are available with Blue Cross Blue Shield and United Healthcare
• Flexible Benefits- We offer Group Term Life, Dependent Life, Accidental Death, Short, and Long Term Disability, Dental, Vision, Legal Insurance, Long Term Care, Medical/Dependent Care Spending Accounts, and Specified Critical Illness insurance
• Competitive pay- We offer competitive compensation that is regularly compared to the market and factor in comparable work experience and education
• 24 days of paid leave in your first year
• Retirement-401K and 457B. Automatic 2% employer contribution to your 401(K), plus a 3% match after one year.
• Employee Assistance Program- We offer EAP services to all full-time and part-time employees. EAP services include legal assistance, financial consultations, access to work-life specialists, and up to 4 counseling sessions

This position requires:

A high school diploma or GED.

Requires basic computer skill.

Ability to analyze data for improvement opportunities.

Utilizes discretion in handling the organization’s confidential information and consumer-protected information.

Excellent interpersonal, verbal and written communication skills, and teambuilding.

A valid GA driver’s license is required.

Who we are:

Legacy Behavioral Health provides support within 10 counties in South GA, Ben-Hill, Berrien, Brooks, Cook, Echols, Irwin, Lanier, Lowndes, Tift and Turner County. Legacy Behavioral Health Services believes that through individualized care, quality of care and support, your life could be transformed.

Working Conditions:

Physical Demands: Sit, walk, and stand: may spend up to twenty-five percent of working time standing/walking. Lift, carry, push, pull: generally not more than ten pounds of force is needed to lift, carry push, or pull objects. Bend, stoop, and kneel: occasional bending and kneeling may be required in troubleshooting equipment/assisting clients. Manual dexterity/wrist and hand repetitions: good manual and finger dexterity is needed; up to seventy-five percent of working time may be spent using a computer keyboard. Vision, hearing, speaking: must have good visual acuity and depth perception to operate the computer system; speaking and hearing are essential to the communication needs of the position.

Environmental Conditions: Moving mechanical parts are found in the work environment. Work is performed in a well-lighted, temperature-controlled, And humidity-controlled environment.

May be requested on occasion to travel to another work site. Must be able to make arrangements to attend these as required.

ALL RELEVANT INFORMATION IS SUBJECT TO VERIFICATION

Position opened to:

All Qualified Candidates

ALL QUALIFIED APPLICANTS