Patient Access Specialist

Jobtailor; Norwood (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

Jobtailor is seeking a Patient Scheduling Specialist in Ohio to initiate and manage patient scheduling for multiple offices. In this role you will handle new patient intake, review daily schedules, and resolve scheduling issues in collaboration with managers and providers.

Strong customer service and communication skills are essential, as is a valid driver’s license. 1–3 years of scheduling experience is preferred, with proficiency in the EMR system used for scheduling.

Qualifications

• High School Diploma or equivalent required.
• Must hold and maintain a valid driver’s license.
• 1 to 3 years related scheduling experience required.

Responsibilities

• Initiate new and existing patient scheduling requests.
• Conduct new patient intake and scheduling procedures.
• Review all scheduling daily.
• Communicate scheduling issues with managers and providers.
• Manage provider calendars for all offices.
• Understand patient scheduling guidelines and the patient scheduling process in the EMR.
• Provide excellent customer service in scheduling.
• Implement directives from the Lead Patient Access Specialist or Director.
• Participate in special projects and assignments as requested by the Lead Patient Access Specialist.

Skills

Customer service

Scheduling

Communication

Time management

Education

High School Diploma

Tools

EMR

Job description

Responsibilities

• Initiate new and existing patient scheduling requests.
• Conduct new patient intake and scheduling procedures.
• Review all scheduling daily.
• Communicate scheduling issues with managers and providers.
• Manage provider calendars for all offices.
• Understand patient scheduling guidelines and the patient scheduling process in the EMR.
• Provide excellent customer service in scheduling.
• Implement directives from the Lead Patient Access Specialist or Director.
• Participate in special projects and assignments as requested by the Lead Patient Access Specialist.

Requirements

• High School Diploma or equivalent required
• Must hold and maintain a valid driver’s license
• 1 to 3 years related experience required