Patient Access Shift Lead Associate - EVENING SHIFT - Revenue Cycle Patient Access

Penn State Health; Lancaster (Lancaster County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Patient Access Shift Lead Associate for the evening shift. This role involves supervising team members, providing technical support, and ensuring high-quality service in the revenue cycle patient access area. The ideal candidate will have a strong background in customer service and registration, with opportunities for professional development and career growth within a comprehensive benefits framework. Join a team committed to diversity and excellence in healthcare.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plans

Tuition Reimbursement

Qualifications

• Two years of experience in registration and/or customer service.
• Supervisory experience in a healthcare setting is a plus.

Responsibilities

• Provide supervision to team members and address procedural issues.
• Offer technical expertise and review team quality and productivity.

Skills

Customer Service

Team Leadership

Technical Expertise

Education

High School Diploma or Equivalent

Job description

Patient Access Shift Lead Associate - EVENING SHIFT - Revenue Cycle Patient Access

Join us as a Patient Access Shift Lead Associate - EVENING SHIFT - Revenue Cycle Patient Access at Penn State Health.

Position Details

• Location: US:PA: Lancaster
• Work Type: Full Time
• FTE: 1.00
• Shift: Evening (3:00p - 11:30p), every other weekend/holiday
• Evening Shift Differential: $2.00/hour
• Recruiter Contact: Allie Scheetz at [e-mail]

Position Summary

The Shift Lead Associate provides supervision to team members, addressing procedural and behavioral issues as they occur. They offer technical expertise to support team functions, review and give feedback on quality and productivity, and handle complex tasks within the team.

Minimum Qualifications

• High school diploma or equivalent
• Two (2) years of experience in registration and/or customer service or a combination thereof

Preferred Qualifications

• One (1) year registration experience preferred

Benefits & Opportunities

Penn State Health offers comprehensive benefits including medical, dental, vision, wellness programs, paid time off, retirement plans, tuition reimbursement, and more. We foster professional development and career growth within our integrated health system.

Additional Information

We are committed to diversity and equal opportunity employment. All applicants will undergo background checks. This role qualifies for shift differential pay per company policy or union contract.