Patient Access Services Representative - Full Time Evenings

Valley-Presbyterian-Hospita; California (MO); On-site; USD 34,000 - 36,000; Full time

Job summary

Valley Presbyterian Hospital invites applications for a Patient Access Services Representative. The role supports registration, insurance verification, and financial processes to ensure accurate data and compliant handling.

The ideal candidate will maintain patient-centered service while managing payments and documentation with careful attention to detail. This full-time, on-site position requires a High School diploma and the ability to obtain required certifications.

Qualifications

• 2+ years of experience in healthcare or related field.
• Knowledge of patient registration, insurance verification, and medical terminology.
• Strong communication and customer service skills.
• Ability to work independently and in a fast-paced environment.
• Strong attention to detail and data accuracy.
• Computer proficiency.

Responsibilities

• Register patients accurately and professionally while ensuring a positive experience.
• Conduct patient/guarantor interviews and explain hospital policies and financial responsibilities.
• Enter and validate demographic and financial data with a high level of accuracy.
• Verify insurance coverage, identify payor sources, and obtain required authorizations.
• Collect copays, deductibles, deposits, and payments for services.
• Ensure compliance with EMTALA and patient rights requirements.
• Complete financial packets and assist with payment arrangements.
• Maintain documentation and account notes for follow-up.
• Coordinate patient placement and communicate with clinical teams.
• Handle patient inquiries and provide excellent customer service.

Skills

Healthcare experience

Communication

Data entry

Computer skills

Attention to detail

Education

High school diploma

Job description

Patient Access Services Representative - Full Time Evenings

Job Category: Patient Access Services

Requisition Number: PATIE003224

• Posted : September 14, 2026
• Full-Time
• On-site

Locations

Showing 1 location

• Pay or shift range: $25 USD to $26.41 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Patient Access Services Representative

Valley Presbyterian Hospital

Deliver a Seamless Patient Access Experience

At Valley Presbyterian Hospital, our Patient Access team is essential to creating a smooth and welcoming experience for every patient. We’re seeking a detail-oriented Patient Access Services Representative to support registration, insurance verification, and financial processes while ensuring accuracy and compliance.

What You’ll Do

• Register patients accurately and professionally while ensuring a positive experience
• Conduct patient/guarantor interviews and explain hospital policies and financial responsibilities
• Enter and validate demographic and financial data with a high level of accuracy
• Verify insurance coverage, identify payor sources, and obtain required authorizations
• Collect copays, deductibles, deposits, and payments for services
• Ensure compliance with EMTALA and patient rights requirements
• Complete financial packets and assist with payment arrangements
• Maintain documentation and account notes for follow-up
• Coordinate patient placement and communicate with clinical teams
• Handle patient inquiries and provide excellent customer service

What You Bring

• 2+ years of experience in healthcare, insurance, or related field
• Knowledge of patient registration, insurance verification, and medical terminology
• Strong communication and customer service skills
• Ability to work independently and in a fast-paced environment
• Strong attention to detail and data accuracy
• Computer proficiency

Requirements

• High school diploma or equivalent
• Ability to obtain LA City Fire Card and CPI/MOAB certification within 30 days

Preferred

• Experience in hospital admissions or physician office setting
• Coursework in medical terminology or patient accounting

Why VPH

• Mission-driven healthcare organization
• Frontline role impacting patient experience and revenue cycle
• Collaborative and team-oriented environment
• Opportunity for growth within patient access services

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Preferred

LA City Fire Card

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.