PATIENT ACCESS & SCHEDULING SPECIALIST-LEVEL I

Davis Health System; Elkins (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider seeks a dedicated Patient Access & Scheduling Specialist to enhance the patient experience. This role involves assisting patients and visitors, collecting necessary information, and coordinating essential services. The ideal candidate will possess strong communication skills and the ability to manage multiple tasks efficiently. Join a team that values patient care and provides a supportive environment for professional growth. If you are passionate about making a difference in healthcare, this opportunity is perfect for you.

Qualifications

• High School diploma or equivalent required.
• One year of customer service experience preferred.

Responsibilities

• Assist patients, visitors, and vendors with guidance and direction.
• Collect co-pays and prepare receipts.
• Coordinate diagnostic and treatment activities.

Skills

Verbal Communication

Written Communication

Multitasking

Computer Skills

Confidentiality

Diplomacy

Education

High School Diploma

Job description

PATIENT ACCESS & SCHEDULING SPECIALIST-LEVEL I

Job Type: Full Time - 80 Hours, Day Shift

On Call: No

Job Summary:

Provides assistance, guidance, and direction to patients, visitors, and vendors. Obtains accurate patient demographic and billing information, receives authorization to bill, treat, admit, and waiver signatures as required. Collects co-pays and co-insurance payments and prepares receipts. Coordinates diagnostic and treatment activities for multiple services within Davis Health System. Evaluates the patient’s third-party payor and diagnosis to ensure medical necessity when appropriate.

Position Qualifications:

• Minimum Education: High School diploma or equivalent
• Preferred Experience: One year of experience in customer service
• Knowledge: Basic understanding of medical terminology and third-party payers

Skills:

• Excellent verbal and written communication skills
• Ability to prioritize and multitask efficiently and effectively
• Working knowledge of computers
• Ability to maintain confidentiality
• Diplomatic handling of difficult situations

Physical Demands:

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling
• Reading and comprehension skills
• Ability to exert in excess of 50 pounds of force occasionally
• Manual dexterity for operating office equipment
• Ability to handle emergency or crisis situations