Patient Access & Scheduling Specialist II

Memorial Hermann Health System; Tigard (OR); On-site; USD 42,000 - 56,000; Full time

Job summary

Memorial Hermann Health System is seeking a detail-oriented Patient Access/Accounts Clerk to schedule patient appointments, verify insurance eligibility, and post payments. The role emphasizes accuracy, compassionate patient service, and adherence to medical necessity and compliance standards.

The incumbent will collect patient liability, explain payment options, and maintain clear documentation while collaborating with physicians, departments, and office staff to ensure a smooth patient

Qualifications

• Two years of hospital or customer service experience.
• Proficient typing and data-entry skills.
• Ability to multitask and communicate professionally.

Responsibilities

• Schedules patient appointments in the system.
• Verifies insurance eligibility and medical necessity compliance.
• Posts payments and generates receipts in the computer system.
• Collects patient liability and explains payment options.
• Obtains signatures on required forms and ensures timely data entry.
• Communicates with physicians, staff, and patients to ensure accuracy and service quality.
• Maintains adherence to policies and supports department goals.

Skills

Customer service

Typing

Multitasking

Data entry

Education

High School Diploma or GED

Job description

Memorial Hermann Health System is seeking a detail-oriented Patient Access/Accounts Clerk to schedule patient appointments, verify insurance eligibility, and post payments. The role emphasizes accuracy, compassionate patient service, and adherence to medical necessity and compliance standards.

The incumbent will collect patient liability, explain payment options, and maintain clear documentation while collaborating with physicians, departments, and office staff to ensure a smooth patient