Patient Access Scheduling Representative (Outpatient)

Adventist Health; Tillamook (OR); On-site; USD 25,000 - 32,000; Full time

Job summary

Adventist Health Tillamook is seeking a Patient Access Scheduling Representative (Outpatient) for the Day Shift. This onsite, full-time role involves coordinating patient care for wellness programs, answering front desk inquiries, and collaborating with Patient Financial Services to obtain required authorizations.

The position requires a high school education or GED (preferred), with additional healthcare experience and a related degree preferred.

Qualifications

• High School Education/GED or equivalent is preferred.
• Associate’s/Technical Degree or equivalent combination of education/related experience is preferred.
• Two years' healthcare experience preferred.

Responsibilities

• Coordinates and schedules patient care for all wellness programs.
• Answers telephone inquiries regarding physician referrals and covers front desk duties when needed.
• Collaborates with patient financial services to obtain authorizations and submit documentation.
• Develops monthly Wellness newsletter, updates website and promotional flyers.
• Performs other job-related duties as assigned.

Education

High School Education/GED or equivalent: Preferred

Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Two years' healthcare experience: Preferred

Job description

Job Description

Adventist Health Tillamook is looking for Patient Access Scheduling Representative (Outpatient) for Day Shift, Full-time regular, 8 Hours. We are looking for great individual who can work onsite to our location in Tillamook, Oregon. Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary

Facilitates patient medical and financial clearance using medical and healthcare knowledge, clinical judgment, and communication skills to assist in resolving difficulties surrounding patient access, authorization of services and coordination of scheduled programs. Applies substantial knowledge of the job and experience to complete a wide range of activities with varying difficulty. Regularly works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.

Job Requirements

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Two years' healthcare experience: Preferred

Essential Functions

• Coordinates and schedules patient care for all wellness programs. Facilitates communication between patient scheduling staff and all user departments, physicians, physician office staff, patient clients.
• Answers telephone inquiries regarding physician referrals and covers front desk duties when needed. Maintains patient scheduling data base.
• Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure. Submits documentation for retro-authorization as appropriate, files and appeal for denial of services.
• Develops monthly Wellness newsletter, updating website and developing promotional flyers. Actively participates in training. Performs other duties as assigned by department leadership.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith‑based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

Job Identification : 73477

Job Category : Associate

Posting Date : 2026-10-14T00:01:26+00:00

Job Schedule : Full time

Job Shift : Day Shift

Locations :

Tillamook, OR, United States

Assignment Category : Full‑time regular

Pay Range : The estimated base pay for this position is $17.99 to $23.47. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : RC Tillamook - Clinical Overhead

Shift Length : 8 Hours