Patient Access Scheduler I (Remote)

California Jobs; California (MO); Remote; USD 35,000 - 45,000; Full time

Job summary

A healthcare organization based in California is seeking a compassionate individual for patient access scheduling roles. You will pre-register patients, handle appointment scheduling, and assist callers with empathy. Candidates should have a high school diploma and at least 2 years in customer service. This position offers remote work flexibility and a generous benefits package, contributing positively to patient experiences.

Benefits

Generous benefits package including medical, dental, and vision plans

Tuition reimbursement

Retirement options

Qualifications

• Minimum of 2 years in a direct customer-facing sales or service setting.
• Experience scheduling appointments and navigating healthcare systems is a plus.

Responsibilities

• Pre-register and schedule patient appointments.
• Direct calls to the appropriate services.
• Provide compassionate assistance to patients.

Skills

Customer service skills

Empathy

Effective communication

Education

High School Diploma or equivalent

Associate of Arts Degree or completion of a medical terminology program

Job description

Overview

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Generous benefits package including medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO, tuition reimbursement, and retirement options
• Flexibility to work remotely while maintaining self-directed performance
• Collaborative and supportive work environment
• Chance to make a positive impact on patients' lives through compassionate service

Responsibilities

• Pre-register and schedule patient appointments for assigned services at the appropriate location with the right providers
• Direct calls to the appropriate area for services not provided in Patient Access Scheduling
• Receive requests for information and ensure timely distribution of materials
• Schedule, admit, and pre-authorize insurance for all patients in the assigned area
• Act as the first point of contact for patients, providing empathetic and compassionate assistance in navigating the healthcare system

Qualifications

• High School Diploma or equivalent
• Minimum of 2 years in a direct customer-facing sales or service setting

Preferred Qualifications

• Associate of Arts Degree or completion of a medical terminology program
• 2 years of experience in a medical setting

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