Patient Access Representative - Woman's Health

Karmanos Cancer Institute; Grand Ledge (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Karmanos Cancer Institute is seeking a Patient Access Representative in Grand Ledge, MI, to manage registrations and customer interactions effectively. The role requires strong skills in customer service and proficiency in Microsoft Office, with a focus on ensuring quality standards in patient access tasks. Candidates should have at least a high school diploma and relevant work experience.

Qualifications

• Minimum 6-month experience in Patient Access, Medical Billing or Customer Service.
• Skills in Microsoft Office, especially Excel and Word.

Responsibilities

• Complete tasks for Patient Access Representative I accurately and timely.
• Respond professionally to all customers’ needs.
• Communicate effectively with all McLaren Health Care team members.

Skills

Microsoft Office

Customer Service

Insurance Verification

Education

High School Diploma or GED

Associate Degree in Health Care or Finance

Job description

McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.

Patient Access Representative - Woman's Health

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management.Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Responsibilities:

· Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner

· Responds promptly, professionally and courteously to all customers’ needs

· Cooperates and communicates effectively with all McLaren Health Care team members

Keywords: Receptionist, secretary, office, clerical, front desk

Required:

· High School Diploma or GED

· Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

· Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred:

· Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted

· Certification in medical billing, coding, or equivalent job specific certification

· Working knowledge of CPT, HCPCS, and ICD-10

• One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Requisition ID: 25003262
• Daily Work Times: 8am - 4:30pm
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.