Patient Access Representative - Westwood (Part-Time)

UCLA Health; Los Angeles (CA); Hybrid; USD 63,000 - 83,000; Full time

Job summary

UCLA Health in Los Angeles, CA is seeking a Patient Access Representative to pre-register, pre-admit and admit patients by telephone or in person. You will collect demographic data, review insurance benefits, and obtain prior authorizations while interacting with physicians and hospital staff to ensure accurate and timely reimbursement.

The role also involves interacting with Utilization Review and Patient Business Services to support discharge planning and post-hospital care.

Responsibilities

• Pre-registers, pre-admits, and admits patients by telephone and/or in person
• Collection of accurate demographic information, review and interpretation of insurance benefits
• Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS)
• Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel
• Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care
• Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement

Job description

Description

As the Patient Access Representative, you will be responsible for:

• Pre-registers, pre-admits, and admits patients by telephone and/or in person
• Collection of accurate demographic information, review and interpretation of insurance benefits
• Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS)
• Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units)
• Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care
• Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement

Salary Range: $30.13/hour - $39.75/hour