Patient Access Representative - Sky Lakes Dermatology Clinic - FT

Sky Lakes Medical Center; Klamath Falls (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Access Representative for their Dermatology Clinic. This full-time role involves patient reception, insurance verification, and maintaining accurate records. Ideal candidates will possess strong communication and organizational skills, and thrive in a fast-paced environment.

Qualifications

• Excellent spelling, math, and problem-solving skills required.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Perform patient and visitor reception, directing them appropriately.
• Verify insurance and billing information accurately.
• Audit charts for completeness and accuracy.

Skills

Communication

Attention to Detail

Problem Solving

Organizational Skills

Education

Medical or Clerical Experience

Job description

Patient Access Representative - Sky Lakes Dermatology Clinic - FT

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Job Details

Description

The Patient Access Representative is responsible for patient reception, verifying insurance information, and maintaining accurate records. The role requires excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

Qualifications

• Medical or clerical experience
• 50 WPM keyboard skills
• Excellent spelling, math, and problem-solving skills
• Filing and telephone skills
• Data entry proficiency
• Ability to communicate effectively with patients and staff
• Ability to prioritize and organize tasks

Physical and Mental Demands

Medium physical demand level. Ability to sit, stand, or walk for extended periods. Lift up to 40 pounds, push a wheelchair up to 250 pounds, and assist patients as needed. Good hearing and legible handwriting required.

Essential Job Functions

1. Perform patient and visitor reception, directing them appropriately.
2. Verify insurance and billing information accurately.
3. Audit charts for completeness and accuracy, and follow up as needed.
4. Prepare paperwork for patient care promptly.
5. Maintain accuracy above 95%.
6. Report equipment issues and coordinate repairs.
7. Collaborate with clinical departments and physician offices.
8. Attend meetings and support division initiatives.
9. Train and orient new staff.
10. Communicate effectively in person and on the phone.
11. Handle stress, make decisions, and support organizational policies.
12. Maintain competency and demonstrate alignment with organizational values.
13. Be aware of age-specific, cultural, and physical needs of patients.

Marginal Job Functions

• Perform other duties as assigned.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare