Patient Access Representative | Scheduling | 20hrs/week

Good Samaritan Society; Worthington (MN); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading health system as a Patient Access Representative in Worthington, MN. You will be the first point of contact, providing exceptional customer service and ensuring a positive patient experience. This part-time role involves scheduling, registration, and administrative tasks, with flexible hours and a supportive team environment.

Benefits

Health Insurance

Paid Time Off

401(k) Retirement Savings Plan

Voluntary Benefits

Company Paid Benefits

Qualifications

• One year of work experience, preferably in a medical office setting.
• Customer service skills essential.

Responsibilities

• Provide extraordinary customer service to patients.
• Coordinate and schedule appointments to meet patient needs.
• Collect co-payments and assist with financial arrangements.

Skills

Customer Service

Medical Terminology

Education

High School Diploma

Post-secondary Education

Job description

For more information about Total Rewards, visit https://sanfordcareers.com/benefits

Sanford Health

Sanford Health Patient Access Representative | Scheduling | 20hrs/week Worthington , Minnesota Apply Now Current Employees Apply Here

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Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Health Insurance

We offer multiple health plan options allowing you flexibility to choose what fits best for your family.

Paid Time Off

With our paid time off program we encourage you to take time away to re-charge and re-fresh.

Voluntary Benefits

A large assortment of voluntary benefits allow you to customize your benefit package.

Company Paid Benefits

Eligible employees receive base life insurance and disability at no cost to help with financial needs.

401(k) Retirement Savings Plan

We provide a generous employer match contribution while you put away money for your retirement.

Employees get access to a wide selection of discounts/perks both local and nationwide.

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Worthington Medical Center
Location: Worthington, MN
Address: 1018 6th Ave, Worthington, MN 56187, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Part time
Weekly Hours: 20.00
Salary Range: $16.25 - $23.00

Great team to work with in our Scheduling Department!

Hours will be 8:30a-5p Monday-Wednesday one week and 8:30a-5p Thursday and Friday the following week. No Weekends or Holidays unless mandatory. Opportunity to pick up additional hours if applicable.

Job Summary

Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.

REGISTRATION

Creating, scanning & routing documents or electronic forms

Inform patients what the document is & capture signatures on necessary paperwork

Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures

Collects co-payments, pre-payments, and payments on account balances

May work through the registration work queue to address and resolve registration errors or denied insurance claims

SCHEDULING

Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule

Obtain and coordinate referrals & conduct pre-authorization

Check patients in/out

Operate multi-line phone

May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers

ADDITIONAL DUTIES MAY INCLUDE

Preparation & coordination of charts

Initiation & collaboration of patient financial assistance

Compile, distribute, administer, and score assessments

Coordination of Telemed appointments

Reminder calls for appointments

Hospital admission

Office duties, such as make copies or send faxes

Qualifications

High school diploma or equivalent preferred. Post-secondary education helpful.

One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.

May require BLS for certain locations and/or settings.

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.