Patient Access Representative - Part Time - St. Agnes

SSM Health; Fond du Lac (WI); On-site; USD 30,000 - 50,000; Part time

Benefits offered by this job

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Job summary

An established healthcare provider is seeking a dedicated Patient Access Representative to join their team. In this role, you will be responsible for ensuring that patients are scheduled efficiently for their procedures while gathering essential information. This position offers flexibility with part-time hours and the opportunity to make a significant impact on patient care. Join a compassionate and supportive environment where your contributions help enhance the patient experience. If you are passionate about helping others and thrive in a dynamic setting, this is the perfect opportunity for you.

Qualifications

• Strong communication skills to interact with patients and staff.
• Ability to perform clerical duties related to patient registration.

Responsibilities

• Gather and enter patient information into the database.
• Schedule patient procedures efficiently and coordinate schedules.
• Assist with insurance pre-certification and provide counseling.

Skills

Communication Skills

Clerical Skills

Customer Service

Education

High School diploma/GED

10 years of work experience

Job description

It's more than a career, it's a calling.

WI-St. Agnes Hospital

Worker Type: Regular

St. Agnes has Part Time Patient Access Representative positions available variety of openings from PRN up to 28 hours per pay period.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

Work Shift: Variable Shift (United States of America)

Scheduled Weekly Hours: 0

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.