Patient Access Representative- Naperville, IL (Part-Time)

Endeavor Health; Naperville (IL); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Premium pay for eligible employees

Career pathways for growth

Medical, dental, and vision options

Tuition reimbursement

Free parking

Job summary

Endeavor Health in Naperville, IL, is seeking a Part-Time Patient Access Representative to handle pre-registrations and registrations, order management and cash collection for a diverse patient population. This role supports in-patient, out-patient, ER and same-day surgery workflows with attention to detail and a service-focused approach.

The ideal candidate will have a HS diploma or GED, 1–2 years in healthcare registration or related duties, strong data-entry skills, knowledge of health

Qualifications

• High School diploma or GED is required.
• 1–2 years of registration, scheduling, patient accounts, cash collections or customer service in a healthcare setting.
• Knowledge of health insurances, medical terminology and anatomy.
• Strong data entry and keyboarding skills.
• Knowledge of Microsoft Office Suite.
• Bilingual skills preferred.

Responsibilities

• Provide pre-registrations and registrations for in-patient, out-patient, ER, immediate care and same-day surgery patients.
• Collect, analyze and record demographic, insurance/financial and clinical data from multiple sources and obtain signatures as needed.
• Screen for third-party eligibility and enter medical necessity coding to ensure accurate payment.
• Interact with patients and families to ensure needs are met and explain revenue cycle expectations.
• Assist with payment options and obtain signatures as required.

Skills

Manual dexterity

Data entry

Microsoft Office

Bilingual skills

Customer service

Healthcare terminology

Education

High School diploma or GED

Associate degree in business or healthcare

Tools

Microsoft Office Suite

Job description

Pay Range

Hourly Pay Range: $20.29 - $29.42 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position

Position: Patient Access Representative

Location

Naperville, IL

Hours

Part-Time (20 hours)

Shift Hours: Monday and Friday: 9:30 am - 6:00 pm

Rotating Saturday: from 6:00 am -3:00 pm

Education

High School diploma or GED. Associate degree in business or healthcare (Preferred).

License

A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Experience & Skills

Manual dexterity to operate various office machines

Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting

Knowledge of health insurances, medical terminology and anatomy

Strong data entry and keyboarding skills

Knowledge of Microsoft Office Suite

Bilingual skills

Responsibilities

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.

Benefits

Premium pay for eligible employees

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, and Vision options

Tuition Reimbursement

Free Parking at designated locations

Wellness Program

Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Company

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

Culture & Mission

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

Equal Opportunity

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.