Patient Access Representative- Naperville, IL

Edward Elmhurst Health; Naperville (IL); On-site; USD 27,000 - 40,000; Part time

Benefits offered by this job

Premium pay

Career growth

Medical, Dental, Vision

Tuition Reimbursement

Free Parking

Wellness Program

Savings Plan

Health Savings Account

Retirement match

Paid Time Off

Community involvement

Endeavor Health system

Job summary

Edward-Elmhurst Health is seeking a Patient Access Representative in Naperville, IL. You will handle in-patient, out-patient, ER and same-day surgery pre-registrations and registrations, process orders, and assist with cash collection and documentation in the revenue cycle.

Qualified candidates will have a high school diploma or GED, with 1–2 years in healthcare registration or related roles; associate degree preferred. Evening hours and part-time 20 hours per week are available.

Qualifications

• High School diploma or GED required; Associate degree preferred.
• One to two years in registration, scheduling, patient accounts, cash collections or customer service in healthcare is preferred.
• Knowledge of health insurance, medical terminology and anatomy is preferred.
• Strong data entry and keyboarding skills are important.
• Knowledge of Microsoft Office Suite is desired.
• Bilingual skills are a plus.

Responsibilities

• Provide timely and accurate pre-registrations, registrations, and order management for patients.
• Assist with charge capture and cash collection, ensuring accurate data in medical information systems.
• Verify third‑party eligibility and support medical necessity coding for proper payment.
• Interact with patients and families to explain revenue cycle expectations and payment options.

Skills

Registration

Scheduling

Patient accounts

Cash collections

Customer service

Health insurance knowledge

Medical terminology

Anatomy

Data entry

Keyboarding

Microsoft Office

Bilingual

Education

High School diploma or GED

Associate degree in business or healthcare (Preferred)

Tools

Microsoft Office Suite

Job description

Hourly Pay Range

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position

Patient Access Representative

Location

Naperville, IL

Contract Type

Part-Time (20 hours)

Work Schedule

Evenings Monday- Friday: Monday, Tuesday, Friday: 3:00 pm to 8:00 pm Alternating Saturdays from 6:00 am to 3:00 pm

What you will need

Education:

• High School diploma or GED
• Associate degree in business or healthcare (Preferred)

License

A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Experience & Skills (Preferred)

• Manual dexterity to operate various office machines
• Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
• Knowledge of health insurances, medical terminology and anatomy
• Strong data entry and keyboarding skills
• Knowledge of Microsoft Office Suite
• Bilingual skills

What you will do

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third‑party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital’s revenue cycle expectations, including resolution of personal liabilities through various payment options.

Benefits (full-time or part‑time positions)

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities
• Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals–Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago)–all recognized as Magnet hospitals for nursing excellence.

About Endeavor Health

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals–Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago)–all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Corporate Commitment

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

Equal Opportunity Employment

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Join Endeavor Health Careers

At Endeavor Health, we believe every role plays an important part in advancing our mission to help everyone in our communities be their best. Whether you’re just beginning your career journey or are a seasoned professional, you’ll find opportunities here to learn, grow, and thrive. Your Career is our Endeavor.