Patient Access Representative/Medical Assistant - Urgent Care - Kenner - PRN

Ochsner Health; Kenner (LA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking healthcare organization where you can make a real difference in patient care. This role involves appointment scheduling and medical assistant functions within a clinic setting, providing direct patient care under the supervision of licensed healthcare providers. You'll be responsible for ensuring patient satisfaction, managing data entry, and assisting with vital signs and assessments. If you're passionate about healthcare and eager to contribute to a team dedicated to innovation and excellence, this opportunity is perfect for you.

Qualifications

• Required: High school diploma or equivalent.
• Preferred: Completion of a Medical Assistant training program.

Responsibilities

• Provide excellent customer service to patients and families.
• Input patient data, explain insurance benefits, and collect payments.
• Perform vital signs and assessments.

Skills

Computer proficiency for data entry and retrieval

Effective communication skills

Professional presentation of information

Ability to work collaboratively

Education

High school diploma or equivalent

Completion of a Medical Assistant training program

Job description

We've made significant progress since opening in 1942, but our commitment remains unchanged: to serve, heal, lead, educate, and innovate. We believe that every award earned, record broken, and patient helped is due to our dedicated employees who fill our hallways.

At Ochsner, whether you work directly with patients or support those who do, you are making a difference. Join us at Ochsner Health and discover your future today!

Job Summary

This role involves appointment scheduling and medical assistant functions within a clinic setting. It provides individualized, direct patient care under the supervision of a licensed healthcare provider and assists in delivering healthcare services.

Education

• Required: High school diploma or equivalent
• Preferred: Completion of a Medical Assistant training program

Work Experience

• Preferred: Related experience in a clinic or medical office setting

Certifications

• Required: Basic Life Support (BLS) from the American Heart Association
• Preferred: Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), or Medical Assistant certification

Knowledge, Skills, and Abilities

• Computer proficiency for data entry and retrieval
• Proficiency with Windows applications and keyboard
• Effective communication skills, professional presentation of information
• Ability to work collaboratively and exercise sound judgment

Job Duties

• Provide excellent customer service to patients and families
• Ensure all forms and paperwork are complete and accurate
• Input patient data, explain insurance benefits, and collect payments
• Perform vital signs and assessments
• Prepare patients for exams, explain procedures, and answer questions
• Schedule and reschedule appointments, transfer calls as needed
• Adapt behavior to patient needs, respecting privacy and communication styles
• Perform other related duties as required

The above describes the general nature of the work. Additional duties may be assigned or amended as needed.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.