Patient Access Representative III - Hematology/Oncology OP

Rady Children's Hospital-San Diego; San Diego (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in healthcare seeks a dedicated Patient Access Representative III to join their team in San Diego. This role is vital in ensuring smooth communication between patient families and funding sources, requiring a blend of customer service and administrative skills. The ideal candidate will be bilingual, possess strong communication abilities, and have experience with EMR systems. Join a supportive environment where your contributions will enhance patient experiences and operational efficiency. If you thrive in a collaborative setting and are passionate about making a difference in children's healthcare, this opportunity is perfect for you.

Qualifications

• High School Diploma or GED required.
• Associate's Degree preferred with relevant experience.

Responsibilities

• Provide medical business information to patient families.
• Secure registrations and authorizations for patient services.

Skills

Bilingual English/Spanish

Communication Skills

Customer Service

Education

High School Diploma

Associate's Degree

Tools

Epic EMR

Job description

Bilingual required for this positoin

JOB SUMMARY:

Under general supervision, the Patient Access Representative III is responsible for securing and providing appropriate medical business information to/from patient families and funding sources. Interprets, identifies, communicates, and documents this information by way of: registration, scheduling and/or obtaining authorizations for patient services, in a team environment. In addition, the incumbent is responsible for being a subject matter expert in their area for internal and external customer inquiries, as well as supporting various communication needs as required. Performs other duties as assigned.

MINIMUM QUALIFICATIONS

H.S. Diploma, GED, or Equivalent

Associate's Degree plus 1 year of experience or High School Diploma plus 2 years of experience

PREFERRED QUALIFICATIONS

Associate's Degree

2 Years of Experience

Experience with Epic or Other EMR systems

Experience with payment collection efforts

Bilingual English/Spanish and/or other languages that meet business needs of the department

The current salary range for this position is $23.10 to $31.77

Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.