Patient Access Representative II - Satellite Administration

Rady Children's Hospital-San Diego; San Diego (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a compassionate Patient Access Representative to join their dynamic team. In this role, you will play a vital part in securing and providing essential medical business information to patients and their families, ensuring a smooth registration and scheduling process. Your ability to listen attentively and communicate effectively will make a significant difference in the lives of those who are critically ill or injured. Join a team that values empathy and dedication, and be part of an organization committed to making a positive impact in the healthcare sector.

Qualifications

• High School Diploma required; Associate's preferred.
• 1 year of healthcare experience is a plus.

Responsibilities

• Provide medical business information to patients and families.
• Interpret and communicate information for patient services.

Skills

Active Listening

Empathy

Calm Under Pressure

Communication Skills

Confidentiality

Basic Medical Terminology

Resourcefulness

Education

High School Diploma or G.E.D.

Associate's Degree

Tools

Epic EMR System

Job description

JOB SUMMARY:

Under general supervision, the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In your role you will interpret, identify, communicate and detail information by way of: registration, scheduling and/or acquiring authorizations for patient services in a dynamic team environment. You will have the opportunity to make a difference every day by the duties you perform.

SKILLS REQUIRED:

- Listens well and devotes full attention to patients and medical professionals alike

- Detailed and empathetic as the job involves dealing with people who are critically ill or injured

- The ability to remain calm, even under the most stressful of situations

- Communicates well, both orally and in writing

- The ability to maintain confidentiality

- Possesses a basic understanding of medical terminology and procedures

- Resourcefulness

MINIMUM QUALIFICATIONS:

High School Diploma, G.E.D. or Equivalent

PREFERRED QUALIFICATIONS:

Associate's Degree

1 year of Healthcare Experience

Experience with Epic or other EMR systems

Experience with payment collection efforts

Bilingual English/Spanish and/or other languages that meet business needs of the department

The current salary range for this position is $22.00 to $30.27

Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.