Patient Access Representative II, Nights, Baptist South

Baptist Health; Jacksonville (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading health facility is hiring a Patient Access Representative II for its Jacksonville location. This full-time role involves accurately registering patients, ensuring compliant insurance processes, and maintaining high service standards in a busy medical environment. Candidates must have a high school diploma and relevant customer service experience, with opportunities for professional development.

Benefits

Up to $1,000 Sign-On Bonus

Qualifications

• 1-2 years customer service experience required.
• 1-2 years insurance experience required.
• 1-2 years healthcare experience required.

Responsibilities

• Register patients accurately and efficiently.
• Maintain service excellence for face-to-face and telephonic encounters.
• Articulate compliance documentation and maintain HIPAA guidelines.

Skills

Customer Service

Insurance Knowledge

Healthcare Knowledge

Education

High School Diploma/GED

Bachelor's Degree

Job description

Patient Access Representative II, Nights, Baptist South

Patient Access Representative II, Nights, Baptist South

2 days ago Be among the first 25 applicants

Job Summary

• Up to $1,000 Sign-On Bonus
  
  

Baptist Medical Center South is currently hiring for a Full -Time Patient Access Rep II to join our Registration Department at our Baptist South location here in the Jacksonville, FL area.

Shift Details: Thursday - Saturday 7pm-7am

This team consists of 28-30 team members during the day in a fast pace,always changing environment. The ED department consist of bedside and desk registration. The PASII is responsible for patient information intake and check-out and ensures proper insurance and payment of patients.The position is three 12 hour shifts in a high-energy and pace environment. There are a number of professional development opportunities including coaching toward PASIII.

As a Patient Access Rep II, you will be responsible for:

• Registering patients accurately and efficiently
• Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas
• Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributing to PAS Goals as defined annually
• Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintaining a professional relationship with all clinical and non-clinical team members
• Articulating compliance documentation and ensure completion of required patient consent forms
• Maintaining patient privacy in accordance with HIPAA guidelines
  
  

This Patient Access Rep II will be located at Baptist South. If you are interested in this Full-Time opportunity, please apply now!

Education Required

High School Diploma/GED

Preferred

Education Preferred

Bachelor's Degree

Experience

• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required
  
  

License and Certification

• Certified Healthcare Access Associate (CHAA) Preferred
  
  

Location

Baptist South

14550 Old St. Augustine Rd

Jacksonville, FL, 32258

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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