Patient Access Representative II - Full Time, Evening/Mid (Bellflower)

Prospect Medical Holdings, Inc.; Bellflower (CA); On-site; Full time

Job summary

A leading healthcare provider is seeking a Patient Access Representative II for full-time evening/mid shifts in Bellflower. This role involves efficiently arranging patient admissions, ensuring accurate information collection, and maintaining hospital policies. Applicants should possess strong communication skills, a high school diploma, and prior experience in a related field. Join our team and play a critical role in delivering exceptional care to our community.

Benefits

$2,000 Sign-on Bonus

Qualifications

• Two years of admitting office and/or PBX operator experience.
• Must demonstrate customer service skills appropriate to the job.
• Excellent written and verbal communication skills in English.

Responsibilities

• Registers all patients according to department procedures.
• Ensures that each account is billable and meets pre-certification requirements.
• Operates PBX and answers all incoming calls in a professional manner.

Skills

Customer Service

Communication Skills

Time Management

Computer Proficiency

Education

High School Diploma or GED

Basic Understanding of Medical Terminology

Job description

Patient Access Representative II - Full Time, Evening/Mid (Bellflower)

Join to apply for the Patient Access Representative II - Full Time, Evening/Mid (Bellflower) role at Prospect Medical Holdings, Inc.

Patient Access Representative II - Full Time, Evening/Mid (Bellflower)

4 weeks ago Be among the first 25 applicants

Join to apply for the Patient Access Representative II - Full Time, Evening/Mid (Bellflower) role at Prospect Medical Holdings, Inc.

Prospect Medical Holdings, Inc. provided pay range

This range is provided by Prospect Medical Holdings, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.10/yr - $29.00/yr

Job Description

The Patient Access Rep II arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures.

Responsibilities

$2,000 Sign-on Bonus

• Registers all patients according to department procedures. Completes all necessary admission (including consent) forms accurately and thoroughly. Prior to entering patient information into Optimum verifies the medical record status using Master Patient Index function. Ensures that the patient’s name, chief complaint and other information are entered accurately. Prepares the patients financial folder and distributes copies to appropriate departments.
• Ensures that each account is billable, and if necessary, pre-certification requirements are met. Contacts physician’s offices to obtain required pre-admission information as needed. Ensures that patients have required authorization for scheduled procedures. Explains hospital polices regarding payment of service, collects payments and issues receipts. Requests identification cards, and insurance cards during the admission process, obtains copies of all cards (front and back). Verifies insurance coverage and eligibility. Ensures that each patient receives an identification bracelet upon admission.
• Operates PBX and answers all incoming calls and transfers to the appropriate department or patient room in a professional. Performs paging via overhead and other hospital systems when required, including announcing and reporting hospital emergency codes.
• Ensures physicians are authorized to admit patients. Appropriately refers all physicians on delinquency list to hospital administrator or designee.
• Provides a safe environment for patients, visitors and others. Maintains confidentiality of patients, families, employees, and visitors.
  
  

Qualifications

Required Qualifications:

• Two years of admitting office and/or PBX operator experience
• High School Diploma or GED
• Basic Understanding of Medical Terminology
• Excellent written and verbal communication skills in English
• Strong time management skills
• Ability to multitask and maintain a work pace appropriate to workload
• Computer literacy and proficiency
• Must demonstrate customer service skills appropriate to the job
  
  

Preferred Qualifications:

• Bilingual skills to communicate effectively with patients and families
  
  

Pay Rate: Min - $21.10 | Max - $29.00

$2,000 Sign-on Bonus

About Us

Los Angeles Community Hospital at Bellflower is a behavioral health hospital that provides screening, admitting, inpatient treatment and follow-up care services. Our 32-bed inpatient behavioral health facility focuses on providing care for adults who voluntarily seek services for mental health conditions, such as depression or substance abuse.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Accounting/Auditing

• Industries

  Hospitals and Health Care, Medical Practices, and Mental Health Care

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