Patient Access Representative II- Arlington Heights, IL

Endeavor Health; Arlington Heights (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading healthcare provider as a Patient Access Representative II in Arlington Heights, IL. This full-time role involves processing patient registrations, scheduling appointments, and ensuring a positive patient experience. With opportunities for career development and a comprehensive benefits package, this position is ideal for those with a background in healthcare administration.

Benefits

Career development opportunities

Medical, Dental, and Vision insurance options

Tuition Reimbursement

Free Parking

Wellness and Savings Plans

Retirement Plan with Company Match

Paid Time Off

Community Involvement Opportunities

Qualifications

• Previous experience in patient access or healthcare administration required.
• Associate's Degree in Health Administration preferred.

Responsibilities

• Process patient registrations and schedule appointments.
• Verify insurance coverage and eligibility.
• Provide excellent customer service to enhance patient experience.

Skills

Customer Service

Attention to Detail

Communication

Education

Associate's Degree in Health Administration

Job description

Patient Access Representative II - Arlington Heights, IL

Join Endeavor Health as a Patient Access Representative II in Arlington Heights, IL.

Position Details

• Hourly Pay Range: $19.89 - $28.84
• Full-Time, Monday-Friday 9:30 AM - 6:00 PM, Saturday 9 AM - 1 PM
• Location: Arlington Heights, IL
• No sign-on bonus

Overview

The Patient Access Representative II is responsible for processing patient registrations, scheduling appointments, verifying insurance, and providing excellent customer service to enhance the patient experience.

Responsibilities

• Greet and assist patients during registration with professionalism and courtesy.
• Enter patient demographic and insurance information accurately into electronic health records.
• Schedule healthcare appointments, coordinate with clinical departments, and manage follow-ups.
• Verify insurance coverage and eligibility, collaborating with insurance providers and billing teams.
• Provide patients with information about registration, scheduling, financial responsibilities, and payment options.
• Address patient concerns and escalations, ensuring a positive experience.
• Identify opportunities for process improvements to enhance patient service.

Qualifications

• Associate's Degree in Health Administration preferred.
• Previous experience in patient access or healthcare administration required.

Benefits

• Career development opportunities
• Medical, Dental, and Vision insurance options
• Tuition Reimbursement
• Free Parking
• Wellness and Savings Plans
• Retirement Plan with Company Match
• Paid Time Off
• Community Involvement Opportunities