Patient Access Representative I - Scheduling - Remote (Must Reside in Florida)

Florida Orthopaedic Institute; Tampa (FL); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization is seeking a Patient Access Representative I - Scheduling. This role is fully remote, requiring Florida residency, where you will manage patient registrations and appointment scheduling in a call center environment, ensuring compliance with established protocols.

Benefits

Full-time opportunities with career growth

Excellent job security and stability

Qualifications

• Experience in a call center environment.
• Ability to handle scheduling requests.
• Strong communication and organizational skills.

Responsibilities

• Register new patients and update prior visit information.
• Handle scheduling requests per physician protocols.
• Maintain compliance with company policies.

Job description

The Patient Access Representative I - Scheduling must obtain all information related to the appointment, including patient demographics, related benefit information, and method of referral, in a call center environment. They must schedule patients based on need and physician protocol. This role is fully remote, but you must reside in Florida.

Key Responsibilities

1. Register all new patients in the computer system by obtaining patient demographics, insurance information, and source of referral. Confirm and update all information from prior visits if needed.
2. Handle all scheduling requests according to physician and authorization protocols.
3. Ensure compliance with all company policies and procedures set forth by the Florida Orthopaedic Institute.
4. Perform all other duties as assigned.

At FOI, our goal is to provide our patients with world-class orthopedic care.

Our mission of providing the best care encompasses not only the care the physician provides but all medical and administrative aspects of the patient's encounter with Florida Orthopaedic Institute (FOI). Every staff member plays a vital role in this mission. We are proud to have received the Patriot Award from the Department of Defense for supporting National Guard and Reserve members employed by FOI. We are committed to fostering an inclusive culture reflective of the communities we serve and provide equal opportunity to all. Florida Orthopaedic Institute complies with all applicable laws and regulations.

What We Offer

• Full-time opportunities with room for career growth and advancement.
• Excellent job security and stability to promote a healthy work-life balance.
• Join our dynamic and growing high-level Patient Access team!