Patient Access Representative I (Adult ENT)

The University of Texas Health Science Center at Houston (UTHealth Houston); Houston (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

UTHealth Houston is seeking a Patient Access Representative I for the Adult ENT department. This entry-level full-time position involves ensuring medical necessity compliance, verifying patient eligibility, and handling financial responsibilities while providing excellent service in a healthcare setting. The role emphasizes the importance of accuracy and communication with patients and staff, and comes with a robust benefits package that includes health insurance, generous time off, and other employee perks.

Benefits

100% paid medical premiums for full-time employees

Generous time off (around 37-38 days per year)

Longevity Pay after two years of service

Retirement/pension plan

Free financial and legal counseling

Free mental health counseling services

Gym membership discounts

Qualifications

• One (1) year of experience in a hospital or medical business office setting.
• Ability to multi-task.
• Proficient typing/keyboarding skills.

Responsibilities

• Responsible for ensuring medical necessity compliance, verifying eligibility, and posting payments.
• Obtains demographic, insurance and financial information from patients and enters information accurately.
• May schedule patient appointments and enters required information in the computer system.

Skills

Multi-tasking

Proficient typing/keyboarding skills

Education

High School Diploma or equivalent

Job description

Patient Access Representative I (Adult ENT)

Join to apply for the Patient Access Representative I (Adult ENT) role at The University of Texas Health Science Center at Houston (UTHealth Houston)

Patient Access Representative I (Adult ENT)

4 months ago Be among the first 25 applicants

Join to apply for the Patient Access Representative I (Adult ENT) role at The University of Texas Health Science Center at Houston (UTHealth Houston)

Get AI-powered advice on this job and more exclusive features.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!
  
  

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!
  
  

Position Summary:

Responsible for ensuring medical necessity compliance, verifying eligibility, and posting payments.

Position Key Accountabilities:

• Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
• May schedule patient appointments and enter required information in the computer system in an accurate and timely manner.
• Explains all required forms to the patient or guarantor and obtains the necessary signatures.
• Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
• Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility. Completes complex financial counseling including the review and submission of charity applications. Identifies alternative resources for financial reimbursement.
• Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
• Posts payments in the computer system and generates the appropriate patient receipts.
• Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
• Adheres to all university policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Performs other duties as assigned.
  
  

Certification/Skills:

Ability to multi-task.

Proficient typing/keyboarding skills.

Minimum Education:

High School Diploma or equivalent

Minimum Experience:

One (1) year of experience in a hospital or medical business office setting.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code

• 51.215
  
  

Veteran Information:

Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to: 68G, 70E, 0808, 4A0X1

For a complete list please visit www.uthealth-veterans.jobs.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at The University of Texas Health Science Center at Houston (UTHealth Houston) by 2x

Sign in to set job alerts for “Patient Access Representative” roles.

Intake Patient Care Representative (REMOTE)

Intake Patient Care Representative (REMOTE)

Patient Access Representative - ESSC - Full Time - Days

Patient Access Representative - Physical Therapy - Full time

Patient Access Associate (Full-Time) - Willowbrook

Patient Access Representative I, II - Sienna

Patient Access Representative I/II/Sr. - Ob/Gyn, Maternal Fetal Medicine

Patient Access Specialist - Optometry Clinic

Patient Access Representative I, II, Sr. - Colorectal Surgery

Front Desk Medical Receptionist (Centrum Health)

Patient Access Representative I- CV- SE Houston Surgery

Patient Access Representative I, II - Sienna

Assistant Patient Access Representative - Pediatric Dentistry - School of Dentistry

Patient Access Representative I/II/Sr - Ob/Gyn MFM (Katy)

Patient Access Center Representative-Central Scheduling Imaging (Katy)

Patient Access Rep (Part-Time) - India House Houston

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.