Medical Office Assistant - HCOHW-1

C018 MUSC Community Physicians (MCP); South Carolina; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Employer Sponsored Retirement Plan

Paid time off

Paid Parental Leave

Disability insurance

Tuition Reimbursement

Employee perks and discounts

Flexible schedule options

Certification incentive program

Annual Merit Increase

Job summary

MUSC Community Physicians (MCP) is seeking a detail-oriented front desk administrator to support the clinic in South Carolina. You will manage multi-line phone systems, schedule appointments, register patients, and handle billing and collections while delivering excellent customer service.

Responsibilities include front-end operations, patient check-in/out, billing, and coordination of interpreters. This full-time, on-site role offers 40 hours weekly and comprehensive benefits.

Qualifications

• High school diploma or equivalent plus one year of patient care experience in a health care facility.
• Certified Nursing Assistant credential.
• Completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training.
• EMT or Paramedic certification.
• Bachelor's degree.

Responsibilities

• Provide front desk administrative coverage at the clinic, including answering multi-line telephones and scheduling appointments.
• Assist with patient registration, billing, and collections.
• Coordinate interpreters for clients and schedule appointments for external referrals when needed.
• Manage payments for clinical services and monitor the clinic appointment line for outside referrals.
• Support daily front-end operations including patient check-in/out and documentation.

Skills

Customer service

Telephone etiquette

Office administration

Education

High school diploma or equivalent plus 1 year patient care experience

Certified Nursing Assistant

Nursing Assistant or Medical Assistant program

EMT or Paramedic certification

Bachelor's degree

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges. Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC006012 MCP - Occupational Health Horry County Employee Wellness Pay Rate Type Hourly Pay Grade Health-19 Scheduled Weekly Hours 40 Work Shift Job Description Horry County Occupational Health & Wellness To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education and Experience

• High school diploma or equivalency plus one year of patient care experience in a health care facility


• Certified Nursing Assistant


• Successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training


• EMT or Paramedic certification


• Bachelor's degree

Required Licensure, Certifications, Registrations

N/A

Additional Job Description Benefits

• Health, dental, vision, and life insurance


• Employer Sponsored Retirement Plan


• Paid time off and extended sick leave


• Paid Parental Leave


• Disability insurance plan options


• Continuous professional and clinical training


• Competitive pay


• Annual Merit Increase


• Wellbeing resources


• Tuition Reimbursement


• Employee perks and discounts


• Employee referral program


• Flexible schedule options


• Certification incentive program

Why Join Us

If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

E-Verify Information

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills.

About MUSC

There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children's Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet® designated hospitals in South Carolina.