Patient Access Representative I

Trinity Health; Livonia (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Referral bonus

Daily pay

Overtime

Benefits on day one

Tuition assistance

Growth opportunities

Job summary

Trinity Health is seeking a data-focused professional in Michigan to support performance improvement, analyze operational data, and prepare detailed trend reports for leadership. You will collaborate across teams to drive practical improvements and ensure compliance with policies while upholding Trinity Health's mission and values.

Responsibilities include data compilation, reporting, and educational material development, utilizing multiple systems and ensuring confidentiality and safety in all

Qualifications

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA required within one year of hire.
• Medical terminology knowledge and coding skills are a plus.
• Experience with insurance verification and explaining benefits is beneficial.

Responsibilities

• Researches, collects, and analyzes information to identify opportunities and develop solutions.
• Leads through resolution of performance-improvement opportunities.
• Distributes analytical reports and supports ad-hoc operational projects.
• Creates reports and educational materials; ensures quality and safety compliance.

Skills

High energy

High-volume environment

Mission & values alignment

Data analysis

Research & reporting

Communication

Education

High school diploma or equivalent

HFMA CRCR

NAHAM CHAA

Medical terminology

Diagnostic & procedural coding

Insurance verification

Tools

None specified

Job description

Employment Type: Full timeShift: Description:

SHIFT DETAILS:

SCHEDULE DETAILS:

CONSIDER US!

• REFERRAL BONUS AVAILABLE!
• DAILY PAY!
• OVERTIME AVAILABLE!
• BENEFITS AVAILABLE ON DAY ONE!
• TUITION ASSITANCE!
• AMPLE OPPORTUNITIES FOR GROWTH!

WHAT IT TAKES TO SUCCEED:

• High energy
• Work well in high volume environment
• Aligning to the Trinity Health Mission, Vision, and Core Values

OUR COMMITMENT

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

ESSENTIAL FUNCTIONS

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Work Focus:
Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
Responsible for distribution of analytical reports.
Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
Data Management & Analysis:
Research & compiles information to support ad-hoc operational projects & initiatives.
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

MINIMUM QUALIFICATIONS

High school diploma or equivalent.

HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Additional Qualifications (nice to have)

Medical terminology required & knowledge of diagnostic & procedural coding

Insurance verification with the ability to explain benefits, secure necessary authorizations

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.