Patient Access Representative (Full-time regular, Variable Shift)

Adventist Health; Lodi (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Adventist Health Lodi Memorial is seeking staff to handle timely and accurate patient registration, interview patients for all account information, verify insurance, and collect patient liability amounts. You will ensure signatures are obtained for treatment and attach physician orders to patient records to ensure correct tests are received.

Responsibilities include printing and collating paperwork, escorting patients as needed, and maintaining clear communication with units and departments.

Qualifications

• Education and Work Experience: Preferred
• High School Education or GED or equivalent preferred

Responsibilities

• Check for physician orders and attach them to patient medical record to ensure that patients are receiving appropriate tests.
• Enter all authorization information accurately as needed when verifying insurance.
• Follow guidelines and instructions from senior staff; perform other job-related duties as assigned.

Education

High School Education/GED or equivalent

Associate’s/Technical Degree or equivalent combination of education/related experience

Job description

Job Description

Centered in the heart of San Joaquin County, Adventist Health Lodi Memorial has been one of the area's leading healthcare providers since 1952. We are comprised of a 190-bed hospital, 17 medical offices, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout Lodi and the surrounding areas. Lodi is known for its small-town charm, extensive vineyards and delicious local restaurants and bakeries. The allure of Lodi's close-knit community is complimented by its proximity to major metropolitan cities in the Bay Area and Sacramento, as well as a quick drive to Lake Tahoe or the Northern California coast.

Job Summary

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions

• Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
• Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
• Follows guidelines and instructions from senior staff.
• Performs other job-related duties as assigned.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

Job Identification : 75639

Job Category : Associate

Posting Date : 2026-11-12T18:16:44+00:00

Job Shift : Variable Shift

Locations :

Lodi, CA, United States

Assignment Category : Full-time regular

Pay Range : The estimated base pay for this position is $25.00 to $29.56. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : Patient Access

Shift Length : 8 Hours