Patient Access Representative, Full Time Days

MHM Support Services; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is hiring for a clerical position at Sindelar Imaging/Breast Center. The shift is 8:45am-5:15pm and the role emphasizes strong communication, patient interaction, and meticulous data handling within a fast-paced hospital setting.

Requirements include a High School diploma, 1-3 years clerical and customer service experience, familiarity with medical terminology, and insurance knowledge is preferred. Mercy offers comprehensive benefits and growth opportunities.

Qualifications

• Strong verbal and written communication.
• Professional telephone etiquette and customer service experience.
• Ability to establish positive relationships with patients, physicians, and staff.
• Excellent organizational skills and attention to detail.
• Ability to work under pressure and meet deadlines with accuracy.
• Familiarity with computer systems and 10-key calculator.

Skills

Verbal communication

Written communication

Customer service

Interpersonal relationships

Organizational skills

Attention to detail

Telephone etiquette

Office software familiarity

Ability to work under stress

Math/10-key proficiency

Education

High School diploma

Some college helpful

Tools

10-key calculator

Computer systems

Job description

Position Details

Location: Sindelar Imaging/Breast Center

Shift: 8:45am-5:15pm

Experience and Education Requirements

1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required; some college helpful.

Minimum Skills, Knowledge and Ability Requirements

• Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
• Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
• Strong organizational skills; attention to detail.
• Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
• Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.