Patient Access Representative, FT, Call Center Lower Lake

Adventist Health; California; On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Northern California seeks an Outpatient Services Coordinator. This role involves coordinating appointments, managing patient information, and providing clerical support to ensure smooth operations. Ideal candidates will have a background in healthcare and strong communication skills.

Qualifications

• Preferred High School Education or GED.
• Preferred Associate’s/Technical Degree or equivalent experience.
• Experience in clerical roles or healthcare settings is beneficial.

Responsibilities

• Facilitates patient admission and discharge processes.
• Maintains and updates patient information and schedules appointments.
• Performs various clerical tasks, including phone support.

Skills

Clerical support

Patient scheduling

Communication

Data entry

Education

High School Education/GED

Associate’s/Technical Degree

Job description

Job Description

Located in beautiful Northern California, Adventist Health Clear Lake has been a leading healthcare provider in Lake County since 1968. We are comprised of a 25-bed critical access hospital and provide primary and specialty care services at clinics throughout the area to best serve our community. Lake County is home to Clear Lake, California's largest natural freshwater lake, surrounded by charming small towns, beautiful mountains, vineyards and orchards. This area is perfect for outdoor enthusiasts, with some of the best bass fishing, rural trails for hiking and biking, all the while being only two hours from the San Francisco Bay Area, Sacramento Valley or Pacific Coast.

Job Summary

Facilitates the coordination of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work. This position is represented by RCHEA.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
  
  

Essential Functions

• Facilitates the patient admission and discharge process including collection of patient information and financial data.
• Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.
• Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.
• Performs other job-related duties as assigned.
  
  

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.