Patient Access Representative- Emergency Department, 32hr/week

MaineGeneral Health; Augusta (ME); On-site; USD 40,000 - 74,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Access Representative to welcome patients and assist with their needs in the Emergency Department. This entry-level role includes tasks like patient check-in, insurance verification, and collaborative support with clinical staff. Opportunities for career growth and generous benefits are available, making it a rewarding position in the healthcare sector.

Benefits

Generous Shift Differentials

Tuition Reimbursement

Employee Assistance Program

Health, Dental, and Vision Benefits

Flexible Leave Policy

Qualifications

• Experience in customer service or patient registration preferred.
• Exceptional communication skills and a friendly demeanor.
• Proficiency with computers for accurate information entry.

Responsibilities

• Greet patients and families for a positive check-in experience.
• Verify insurance benefits and handle payments.
• Collaborate with departments for accurate patient registration.

Skills

Communication

Teamwork

Customer Service

Education

High School Diploma or Equivalent

Job description

Patient Access Representative- Emergency Department, 32hr/week

Patient Access Representative- Emergency Department, 32hr/week

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Job Summary

Are you someone who thrives on creating positive first impressions and enjoys helping others? As a Patient Access Representative, you'll be the friendly face that welcomes patients and their families, ensuring they feel comfortable and supported every step of the way.

Job Summary

Are you someone who thrives on creating positive first impressions and enjoys helping others? As a Patient Access Representative, you'll be the friendly face that welcomes patients and their families, ensuring they feel comfortable and supported every step of the way.

Job Description

What You'll Do:

• Greet patients and families, ensuring a smooth and welcoming check-in experience.
• Perform financial clearance, registration, and clerical duties associated with direct and scheduled admissions.
• Verify insurance benefits, obtain authorizations, and communicate essential information to clinical teams.
• Handle payments, including co-pays and deductibles, or refer patients to financial counselors as needed.
• Collaborate with various departments to ensure patients are accurately registered and ready for care.
  
  

Why This Role is Special

• Generous Shift Differentials: Earn extra for evening, night, and weekend shifts.
• Opportunities to Grow: Build a rewarding career in healthcare with plenty of room for advancement.
• Community Impact: Your work directly supports the health and well-being of the people in your community.
  
  

What We're Looking For

• Previous experience in customer service, patient registration, or scheduling (preferred but not required).
• Exceptional communication skills and a friendly, professional demeanor.
• Proficiency with computers and the ability to quickly and accurately enter information.
• A commitment to teamwork and providing outstanding patient experiences.
  
  

Schedule Requirements

This role includes a weekend and holiday rotation. We value flexibility and ensure comprehensive care and support for our team.

Scheduled Weekly Hours

32

Scheduled Work Shift

Day (United States of America)

Job Exempt

No

Benefits

Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
• Employees have access to industry-leading leave for new parents.
• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.
  
  

Emotional Wellness

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness

• An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
• Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
  
  

Career Mobility

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource - they're how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at [phone] .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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