Patient Access Representative - ECC - Full time - Varies

OakBend Medical Center; Richmond, Pueblo (VA, CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated ECC Patient Access Representative to be the first point of contact for patients and guests. This role emphasizes exceptional customer service, ensuring timely registrations, thorough benefit verifications, and patient education regarding their benefits. If you possess excellent interpersonal skills and a commitment to quality service, this opportunity allows you to make a meaningful impact in a supportive healthcare environment. Join a team that values your contributions and helps set the standard for patient care.

Qualifications

• High school diploma or GED; relevant experience may substitute education.
• 1 to 5 years of business office experience required.

Responsibilities

• Serve as the first line of quality service to patients and guests.
• Perform timely and accurate registrations and benefit verifications.

Skills

Interpersonal Skills

Typing

Education

High School Diploma or GED

Job description

Responsibilities

The ECC Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged.

The position’s main responsibilities include greeting customers and subsequently providing the highest level of customer service possible. Timely and accurate registrations, complete benefit verifications, patient education (regarding benefits), and appropriate authorizations for services are the responsibility of the ECC Patient Access Representative.

Qualifications

MINIMUM EDUCATION

High school diploma or GED; relevant experience in lieu of High School Diploma/GED education will be considered.

MINIMUM WORK EXPERIENCE

Previous business office related experience of 1 to 5 years.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES

Excellent interpersonal skills required. Typing of 35 wpm.