Patient Access Representative - Casual

Trinity Health MI; Grand Haven (MI); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Comprehensive benefits

Paid time off

403B retirement plan

Job summary

Trinity Health MI is seeking a Patient Access Representative to provide warm, efficient front-desk service, verify insurance, collect essential data, and support the patient journey. You will greet patients, verify eligibility, collect payments, and maintain accurate charts in a collaborative, compassionate environment.

Part-time, rotating shifts offer meaningful patient care. This role supports Mercy Health Physician Partners’ network across Muskegon, Holland, Grand Rapids and the Lakeshore,

Qualifications

• High school diploma; an Associate degree in healthcare is preferred.
• Prefer two years of experience in a medical setting.
• Knowledge of medical terminology.
• Knowledge of health care plans.
• Strong written and verbal communication skills.

Responsibilities

• Greet all patients, verify insurance eligibility and obtain accurate records.
• Facilitates patient throughout, by collecting co-payments, obtaining signatures and making updates on patient charts.
• Administrative duties including revenue cycles and maintaining schedules.

Skills

Communication skills

Written communication

Verbal communication

Medical terminology

Healthcare plans

Education

High school diploma

Associates degree in healthcare

Job description

Patient Access Representative

Great opportunity for a

Be Remarkable!

• Depending on the location, 24-hours a day variable.
• Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
• Mercy Health Physician Partners, our multi-specialty physician network, employs more than 500 physicians and advanced practice professionals in, Muskegon, Holland Grand Rapids and the Lakeshore.
• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Employment Type

Part time

Shift

Rotating Shift

Description

Patient Access Representative

Great opportunity for a Patient Access Representative professional to work in an organization that focuses on treating the whole person, physically, emotionally and spiritually.

Highlights

• Depending on the location, 24-hours a day variable.
• Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
• Mercy Health Physician Partners, our multi-specialty physician network, employs more than 500 physicians and advanced practice professionals in, Muskegon, Holland Grand Rapids and the Lakeshore.
• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Position Summary

Patient Access Representative works in a collaborative environment to deliver excellent patient customer service.

What a Patient Access Representative will do

• Greet all patients, verifies insurance eligibility and obtains accurate records.
• Facilitates patient throughout, by collecting co-payments, obtaining signatures and making updates on patient charts.
• Administrative duties including revenue cycles and maintaining schedules.

What a Patient access representative will need

• High school diploma and preferred Associates degree in healthcare related areas.
• Preferred two years of experience in a medical setting.
• Knowledge of medical terminology, knowledge of health care plans.
• Strong Written and verbal communication skills.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.