Patient Access Representative (36 hrs. 12-hour shifts)

SSM Health; Fond du Lac (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

SSM Health is seeking a dedicated individual for a patient scheduling role at St. Agnes Hospital. Responsibilities include collecting necessary patient information and scheduling appointments for procedures, ensuring efficient utilization of time and resources. We prioritize exceptional care and value our employees with a comprehensive benefits package, including paid parental leave and tuition coverage. Join us in making a difference in health service delivery.

Benefits

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Qualifications

• High School diploma or equivalent or 10 years of experience required.
• No prior experience necessary for entry-level candidates.

Responsibilities

• Gathers information from patients and schedules procedures efficiently.
• Coordinates activities related to insurance pre-certification/authorization.
• Performs reception duties associated with patient registration and related clerical tasks.

Skills

Communication

Organizational Skills

Problem Solving

Education

High School diploma/GED

Job description

It's more than a career, it's a calling.

WI-St. Agnes Hospital

Worker Type:

Regular

Job Highlights:

36 hours a week, three 12 hour shifts a week

Every other weekend Saturday and Sunday 10am to 10pm

Every Thursday and Friday 10am to 10pm

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

8701200033 PAS - St. Agnes Hospital

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options:our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay(fees may apply)before payday.

• Upfront Tuition Coverage:we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.